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Subject: Need help removing spyware
Original Message
Name: Dave8603
Date: October 1, 2007 at 08:01:30 Pacific
Subject: Need help removing spywareOS: Windows XPCPU/Ram: P4 2.66/1gbModel/Manufacturer: Dell
Comment: I get random ads popping up in IE and Firefox. Not sure what I clicked on but its very annoying. Also McAfee detected it and said it removed it but i still get ads popping up. McAfee calls it a trojan, "Downloader.gen.a" and also detected "Spyware-JuanSearch" and "Generic.dx" It tells me the location but I can't manually delete them. Thanks for the help. I can post a HJT log if anyone wants to help me out and see it.
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Response Number 1
Name: jabuck
Date: October 1, 2007 at 15:11:48 Pacific
Subject: Need help removing spyware
Reply: (edit )Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.
!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!
Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd" Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
Please download and install the latest version of HijackThis v2.0.2:
Download the HijackThis Installer from this link: HijackThis
1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
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Response Number 2
Name: Dave8603
Date: October 1, 2007 at 15:18:03 Pacific
Subject: Need help removing spyware
Reply: (edit )SmitFraudFix v2.234Scan done at 18:15:43.65, Mon 10/01/2007 Run from C:\Documents and Settings\David\Desktop\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SiteAdvisor\6172\SAService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\McAfee.com\Agent\mcagent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\AIM\aim.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\PROGRA~1\McAfee\VIRUSS~1\mcvsshld.exe C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\David
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\David\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\David\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page"
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"=""
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"=""
»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport DNS Server Search Order: 192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer=192.168.1.1 HKLM\SYSTEM\CS1\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer=192.168.1.1 HKLM\SYSTEM\CS3\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer=192.168.1.1
»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End
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Response Number 3
Name: Dave8603
Date: October 1, 2007 at 15:19:18 Pacific
Subject: Need help removing spyware
Reply: (edit )Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 6:19:03 PM, on 10/1/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: NormalRunning processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SiteAdvisor\6172\SAService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\McAfee.com\Agent\mcagent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\AIM\aim.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\idavikix.dll",sitypnow O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com... O17 - HKLM\System\CCS\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer = 192.168.1.1 O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
-- End of file - 6333 bytes
Thanks a lot for your help
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Response Number 5
Name: Dave8603
Date: October 1, 2007 at 15:51:38 Pacific
Subject: Need help removing spyware
Reply: (edit )ComboFix 07-10-02.2 - David 2007-10-01 18:31:06.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.480 [GMT -4:00] Running from: C:\Documents and Settings\David\Desktop\ComboFix.exe * Created a new restore point .((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
C:\check_LSA7.txt C:\WINDOWS\cookies.ini C:\WINDOWS\system32\aqnhkxxn.ini C:\WINDOWS\system32\dmqnxcay.ini C:\WINDOWS\system32\gebccaa.dll C:\WINDOWS\system32\jjkkj.bak1 C:\WINDOWS\system32\jjkkj.bak2 C:\WINDOWS\system32\jjkkj.ini C:\WINDOWS\system32\jkkjj.dll C:\WINDOWS\system32\nxxkhnqa.dll C:\WINDOWS\system32\yacxnqmd.dll
. ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
-------\nm
((((((((((((((((((((((((( Files Created from 2007-09-02 to 2007-10-02 ))))))))))))))))))))))))))))))) .
2007-10-01 18:28 51,200 --a------ C:\WINDOWS\NirCmd.exe 2007-10-01 18:16 3,032 --a------ C:\WINDOWS\system32\tmp.reg 2007-10-01 18:15 53,248 --a------ C:\WINDOWS\system32\Process.exe 2007-10-01 18:15 51,200 --a------ C:\WINDOWS\system32\dumphive.exe 2007-10-01 18:15 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe 2007-10-01 18:15 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe 2007-10-01 15:02 <DIR> d-------- C:\Program Files\SpywareBlaster 2007-10-01 13:58 87,104 --a------ C:\WINDOWS\system32\idavikix.dll 2007-10-01 10:46 <DIR> d-------- C:\Program Files\Trend Micro 2007-09-18 10:46 <DIR> d-------- C:\Program Files\iPod 2007-09-10 00:05 <DIR> d-------- C:\Program Files\iTunes 2007-09-06 10:44 <DIR> d-------- C:\Program Files\hp deskjet 920c series
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-09-29 1rogram Files\Microsoft IntelliType Pro 2007-09-29 1INDOWS\system32\config\systemprofile\Application Data\SiteAdvisor 2007-09-27 1ocuments and Settings\David\Application Data\uTorrent 2007-09-23 1rogram Files\Soulseek 2007-09-18 1rogram Files\McAfee 2007-09-16 1rogram Files\SiteAdvisor 2007-09-16 1ocuments and Settings\All Users\Application Data\SiteAdvisor 2007-09-11 2rogram Files\Hewlett-Packard 2007-09-11 0rogram Files\Apple Software Update 2007-09-03 1ocuments and Settings\David\Application Data\Apple Computer 2007-09-03 0ocuments and Settings\LocalService\Application Data\SiteAdvisor 2007-08-13 2rogram Files\QuickTime 2007-08-13 2rogram Files\Common Files\Apple 2007-08-13 2ocuments and Settings\All Users\Application Data\Apple .
((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-10-22 13:22] "{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="C:\Program Files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 17:48] "MaxtorOneTouch"="C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe" [2005-11-09 17:19] "mxomssmenu"="C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" [2005-10-17 17:24] "UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 02:00] "type32"="C:\Program Files\Microsoft IntelliType Pro\type32.exe" [2004-06-03 04:51] "IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 04:50] "BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 03:56 C:\WINDOWS\system32\bthprops.cpl] "SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-07-24 16:28] "mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-04 02:33] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-14 10:00] "SearchIndexer"="C:\WINDOWS\system32\idavikix.dll" [2007-10-01 13:58]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc] @=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @=""
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg] REGSVR32.EXE /S CTASIO.DLL
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper] CTHELPER.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTxfiHlp] CTXFIHLP.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz] nwiz.exe /install
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg] C:\WINDOWS\UpdReg.EXE
R3 Point32;Microsoft IntelliPoint Filter Driver;C:\WINDOWS\system32\DRIVERS\point32.sys S3 MXOPSWD;Maxtor OneTouch Security Driver;C:\WINDOWS\system32\DRIVERS\mxopswd.sys S3 SRS_SSCFilter;SRS Labs Audio Sandbox (WDM);C:\WINDOWS\system32\drivers\srs_sscfilter.sys
. Contents of the 'Scheduled Tasks' folder "2007-09-25 14:43:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" "2007-08-15 05:19:08 C:\WINDOWS\Tasks\McDefragTask.job" - C:\WINDOWS\system32\defrag.exe "2007-10-01 05:00:20 C:\WINDOWS\Tasks\McQcTask.job" . **************************************************************************
catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-10-02 18:43:07 Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files: 0
************************************************************************** . Completion time: 2007-10-02 18:45:39 - machine was rebooted C:\ComboFix-quarantined-files.txt ... 2007-10-02 18:44 . --- E O F ---
Report Offensive Follow Up For Removal
Response Number 6
Name: jabuck
Date: October 1, 2007 at 16:05:07 Pacific
Subject: Need help removing spyware
Reply: (edit )I have to leave for about 3 hrs.Go to this link, VirusTotal copy the following files one at the time into the "upload and scan box", click submit then post the results.
C:\WINDOWS\system32\idavikix.dll
Post a new Hijack This log with the above results please.
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Response Number 7
Name: Dave8603
Date: October 1, 2007 at 16:17:25 Pacific
Subject: Need help removing spyware
Reply: (edit )Hey, not sure if you wanted the results from VirusTotal but here they are anyway. I'm gonna restart and post a new HTJ log in a minute. Thanks again for helping me out.Antivirus Version Last Update Result AhnLab-V3 2007.10.2.0 2007.10.01 - AntiVir 7.6.0.18 2007.10.01 - Authentium 4.93.8 2007.10.02 - Avast 4.7.1043.0 2007.10.01 - AVG 7.5.0.488 2007.10.01 - BitDefender 7.2 2007.10.02 - CAT-QuickHeal 9.00 2007.10.01 - ClamAV 0.91.2 2007.10.02 - DrWeb 4.33 2007.10.01 - eSafe 7.0.15.0 2007.10.01 - eTrust-Vet 31.2.5178 2007.10.01 - Ewido 4.0 2007.10.01 - FileAdvisor 1 2007.10.02 - Fortinet 3.11.0.0 2007.10.01 - F-Prot 4.3.2.48 2007.10.01 - F-Secure 6.70.13030.0 2007.10.02 - Ikarus T3.1.1.12 2007.10.01 - Kaspersky 7.0.0.125 2007.10.02 - McAfee 5131 2007.10.01 - Microsoft 1.2803 2007.10.02 - NOD32v2 2563 2007.10.01 - Norman 5.80.02 2007.10.01 - Panda 9.0.0.4 2007.10.01 - Prevx1 V2 2007.10.02 Trojan.Vundo Rising 19.43.00.00 2007.10.01 - Sophos 4.22.0 2007.10.01 Virtumundo Sunbelt 2.2.907.0 2007.10.02 - Symantec 10 2007.10.02 - TheHacker 6.2.6.075 2007.10.01 - VBA32 3.12.2.4 2007.10.01 - VirusBuster 4.3.26:9 2007.10.01 - Webwasher-Gateway 6.0.1 2007.10.01 Win32.Malware.gen!88 (suspicious)
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Response Number 8
Name: Dave8603
Date: October 1, 2007 at 16:24:41 Pacific
Subject: Need help removing spyware
Reply: (edit )Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:24:29 PM, on 10/2/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: NormalRunning processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SiteAdvisor\6172\SAService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\AIM\aim.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\idavikix.dll",sitypnow O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com... O17 - HKLM\System\CCS\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer = 192.168.1.1 O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
-- End of file - 6780 bytes
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Response Number 9
Name: jabuck
Date: October 1, 2007 at 18:57:46 Pacific
Subject: Need help removing spyware
Reply: (edit )Please download “Avenger” by swandog46 to your desktop from this link Avenger 1. Click on Avenger.zip to open the file Extract avenger.exe to your desktop 2. Copy all the text contained in the area between the X"s below to your Clipboard by highlighting it and pressing (Ctrl+C): XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Files to delete: C:\WINDOWS\system32\idavikix.dll XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system. 3. Now, start The Avenger program by clicking on its icon on your desktop. Under "Script file to execute" choose "Input Script Manually". Now click on the Magnifying Glass icon which will open a new window titled "View/edit script" Paste the text copied to clipboard into this window by pressing (Ctrl+V). Click Done Now click on the Green Light to begin execution of the script Answer "Yes" twice when prompted. 4. The Avenger will automatically do the following: It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.) On reboot, it will briefly open a black command window on your desktop, this is normal. After the restart, it creates a log file that should open with the results of Avenger's actions. This log file will be located at C:\avenger.txt The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip. 5. Please copy/paste the content of c:\avenger.txt into your reply.
Next , run Hijack This, close all windows and browsers except hijack this, place a check to the left of the following item and press "fix checked":
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\idavikix.dll",sitypnow
Post a new Combofix log and a new Hijack This log please.
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Response Number 10
Name: Dave8603
Date: October 1, 2007 at 20:04:20 Pacific
Subject: Need help removing spyware
Reply: (edit )Logfile of The Avenger version 1, by Swandog46 Running from registry key: \Registry\Machine\System\CurrentControlSet\Services\jqpwjcfj*******************
Script file located at: \??\C:\WINDOWS\system32\mlqvlvye.txt Script file opened successfully.
Script file read successfully
Backups directory opened successfully at C:\Avenger
*******************
Beginning to process script file:
File C:\WINDOWS\system32\idavikix.dll deleted successfully.
Completed script processing.
*******************
Finished! Terminate.
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Response Number 11
Name: Dave8603
Date: October 1, 2007 at 20:06:46 Pacific
Subject: Need help removing spyware
Reply: (edit )I am also now getting an error message when I start the computer now. It says "Error loading C:\Windows\System32\idavikix.dll The specified module could not be found." Should I disable this in msconfig?
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Response Number 12
Name: Dave8603
Date: October 1, 2007 at 20:13:02 Pacific
Subject: Need help removing spyware
Reply: (edit )Actually, ignore my last post. I didn't put 2 and 2 together as to what I would be deleting in HJT and what the error message said. The error message is gone after deleting that key in HJT. Here's the new log:Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:11:37 PM, on 10/2/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16512) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\SiteAdvisor\6172\SAService.exe C:\PROGRA~1\McAfee.com\Agent\mcagent.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Google\Gmail Notifier\gnotify.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com... O17 - HKLM\System\CCS\Services\Tcpip\..\{E54772EE-31C0-44B2-B0DD-09764460EBCB}: NameServer = 192.168.1.1 O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
-- End of file - 6578 bytes
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Response Number 13
Name: Dave8603
Date: October 1, 2007 at 20:23:38 Pacific
Subject: Need help removing spyware
Reply: (edit )Combofix log:ComboFix 07-10-02.2 - David 2007-10-02 23:19:52.2 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.597 [GMT -4:00] Running from: C:\Documents and Settings\David\Desktop\ComboFix.exe .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
C:\WINDOWS\cookies.ini
. ((((((((((((((((((((((((( Files Created from 2007-09-03 to 2007-10-03 ))))))))))))))))))))))))))))))) .
2007-10-01 18:28 51,200 --a------ C:\WINDOWS\NirCmd.exe 2007-10-01 18:16 3,032 --a------ C:\WINDOWS\system32\tmp.reg 2007-10-01 18:15 53,248 --a------ C:\WINDOWS\system32\Process.exe 2007-10-01 18:15 51,200 --a------ C:\WINDOWS\system32\dumphive.exe 2007-10-01 18:15 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe 2007-10-01 18:15 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe 2007-10-01 15:02 <DIR> d-------- C:\Program Files\SpywareBlaster 2007-10-01 10:46 <DIR> d-------- C:\Program Files\Trend Micro 2007-09-18 10:46 <DIR> d-------- C:\Program Files\iPod 2007-09-10 00:05 <DIR> d-------- C:\Program Files\iTunes 2007-09-06 10:44 <DIR> d-------- C:\Program Files\hp deskjet 920c series
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2007-09-29 1rogram Files\Microsoft IntelliType Pro 2007-09-29 1INDOWS\system32\config\systemprofile\Application Data\SiteAdvisor 2007-09-27 1ocuments and Settings\David\Application Data\uTorrent 2007-09-23 1rogram Files\Soulseek 2007-09-18 1rogram Files\McAfee 2007-09-16 1rogram Files\SiteAdvisor 2007-09-16 1ocuments and Settings\All Users\Application Data\SiteAdvisor 2007-09-11 2rogram Files\Hewlett-Packard 2007-09-11 0rogram Files\Apple Software Update 2007-09-03 1ocuments and Settings\David\Application Data\Apple Computer 2007-09-03 0ocuments and Settings\LocalService\Application Data\SiteAdvisor 2007-08-13 2rogram Files\QuickTime 2007-08-13 2rogram Files\Common Files\Apple 2007-08-13 2ocuments and Settings\All Users\Application Data\Apple 2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll 2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll 2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe 2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll 2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll 2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll 2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll 2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll .
((((((((((((((((((((((((((((( snapshot@2007-10-02_18.44.23.34 ))))))))))))))))))))))))))))))))))))))))) . ----a-w 32,768 2007-10-02 22:47:12 C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat ----a-w 32,768 2007-10-02 22:47:12 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat --sha-w 32,768 2007-10-02 22:47:12 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat . ----a-w 32,768 2007-10-01 19:41:52 C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat ----a-w 32,768 2007-10-01 19:41:52 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-10-22 13:22] "{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="C:\Program Files\Google\Gmail Notifier\gnotify.exe" [2005-07-15 17:48] "MaxtorOneTouch"="C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe" [2005-11-09 17:19] "mxomssmenu"="C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" [2005-10-17 17:24] "UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 02:00] "type32"="C:\Program Files\Microsoft IntelliType Pro\type32.exe" [2004-06-03 04:51] "IntelliPoint"="C:\Program Files\Microsoft IntelliPoint\point32.exe" [2004-06-03 04:50] "BluetoothAuthenticationAgent"="bthprops.cpl" [2004-08-04 03:56 C:\WINDOWS\system32\bthprops.cpl] "SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-07-24 16:28] "mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-08-04 02:33] "QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24] "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-14 10:00]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:56]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc] @=""
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS] @=""
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk] path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Synchronizer.lnk backup=C:\WINDOWS\pss\Adobe Reader Synchronizer.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg] REGSVR32.EXE /S CTASIO.DLL
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper] CTHELPER.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTxfiHlp] CTXFIHLP.EXE
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz] nwiz.exe /install
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg] C:\WINDOWS\UpdReg.EXE
R3 Point32;Microsoft IntelliPoint Filter Driver;C:\WINDOWS\system32\DRIVERS\point32.sys S3 MXOPSWD;Maxtor OneTouch Security Driver;C:\WINDOWS\system32\DRIVERS\mxopswd.sys S3 SRS_SSCFilter;SRS Labs Audio Sandbox (WDM);C:\WINDOWS\system32\drivers\srs_sscfilter.sys
. Contents of the 'Scheduled Tasks' folder "2007-09-25 14:43:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job" "2007-08-15 05:19:08 C:\WINDOWS\Tasks\McDefragTask.job" - C:\WINDOWS\system32\defrag.exe "2007-10-01 05:00:20 C:\WINDOWS\Tasks\McQcTask.job" . **************************************************************************
catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-10-02 23:21:47 Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files: 0
************************************************************************** . Completion time: 2007-10-02 23:23:02 C:\ComboFix-quarantined-files.txt ... 2007-10-02 23:22 C:\ComboFix2.txt ... 2007-10-02 18:45 . --- E O F ---
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Response Number 14
Name: jabuck
Date: October 1, 2007 at 20:28:37 Pacific
Subject: Need help removing spyware
Reply: (edit )This should stop the "error loading" message, let me know if it does not.Open notepad (Start Menu > Run > Type notepad and press "ok".
Copy and paste everything into notepad between the x's making regedit4 the top line. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SearchIndexer"=-
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it Fix.reg then save it to your desktop.
Double click Fix.reg (or right click and choose Merge) and it will ask if you want to merge the contents into the registry, choose Yes.
Restart the computer
Please download ATF-Cleaner to your desktop from this link http://www.atribune.org/content/view/19/2/ We will need it later in safe mode
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button.
Restart to normal mode
Run this free online scan from Kaspersky http://kaspersky.com/kos/english/kavwebscan.html Click Accept When the updates are finished downloading, click Next, Scan Settings Under Scan using the following antivirus database:, select extended Make sure the Scan Archives and Scan Mail Bases options are selected as well. Click OK Click My Computer and wait for the scan to finish Click Save Report As. Under Save as type:, select Text file. Save this log to your Desktop and post a copy of it here.
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Response Number 15
Name: Dave8603
Date: October 1, 2007 at 20:31:33 Pacific
Subject: Need help removing spyware
Reply: (edit )The error message went away after I deleted the key in HJT. I didn't realize the file you were telling me to delete was also the reason for the error message. I guess I don't need to go through those steps you just posted. Thanks anyway though. I really appreciate all your help.
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Response Number 16
Name: jabuck
Date: October 1, 2007 at 20:52:26 Pacific
Subject: Need help removing spyware
Reply: (edit )Ok, you should run AFT cleaner and clean out the restore folder.Also you java is out of date and will cause a reinfection.
Download the latest version of http://java.sun.com/javase/downloads/index.jsp
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
. Then from your desktop double-click on jre-1_6_2-windowsi586-p.exe to install the newest version.
You should consider adding "Spywareblaster" to your arsenol of antispyware tools, just do a google search for spywareblaster, download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.
Glad we could help.
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