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need help removing nail.exe

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Name: mh2005
Date: November 13, 2005 at 00:21:03 Pacific
OS: Microsoft XP
CPU/Ram: PIII 600
Comment:

Can someone tell me what I should do now as I had my HJT File auto analyzed. But what do I do now that I have the results?

http://hijackthis.de/logfiles/b6c0ef5de1321a22cc63b59965649b70.html



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Response Number 1
Name: mh2005
Date: November 13, 2005 at 00:26:20 Pacific
Reply:

What do I do with the analyzed HJT file?? How do I delete the files that are "nasty"?


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Response Number 2
Name: jabuck
Date: November 13, 2005 at 09:19:50 Pacific
Reply:

mh2005,To start with Download Ewido Security Suite then set it up this way Ewido Setup Instructions reboot into Safe Mode and run Ewido

When the scan has completed, Ewido will create a report.txt file. Click the "Save Report" button on the bottom of the screen and save the log to your desktop in case you need it later.Don't run it yet

Then download and run ccleaner to clean out all your temp files. Make sure there is not anything in the recycle bin that you need as ccleaner will delete recycle bin items unless checked not to do so.Don't run it yet

download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed.

Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Now run ewido and afterward run ccleaner

Then while still in safe mode navigate to and delete this file if found:

C:\WINDOWS\Nail.exe

If you need to post your Hijack This log in this thread.


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Response Number 3
Name: mh2005
Date: November 13, 2005 at 12:04:51 Pacific
Reply:

Hey Jabuck. Thanks man. I used the info you gave to Mike. It really helped out. Thanks. Here is my HJT file after running ewido, HJT and CSTshredder.

Logfile of HijackThis v1.99.1
Scan saved at 12:01:07 AM, on 13/11/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\HJT - HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-ca\msnappau.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe
O4 - Global Startup: officejet 6100.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.exe
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.exe
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://mlslink.mlxchange.com/Control/MultiSelectComboBox.cab
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxchange.com/Control/MLXClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxchange.com/Control/IRCSharc.cab
O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://mlslink.mlxchange.com/Control/WebDog.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup151.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: MsLS32 - Unknown owner - C:\WINDOWS\MsLS32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe



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Response Number 4
Name: jabuck
Date: November 13, 2005 at 13:26:31 Pacific
Reply:

Looks a lot better.Run Ht again,close all windows and browsers, then place a check to the left of these items then press"fix checked".

O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) -http://mlslink.mlxchange.com/Control/MultiSelectComboBox.cab

O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) -http://mlslink.mlxchange.com/Control/MLXClientUtils.cab

O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxchange.com/Control/IRCSharc.cab

O16 - DPF: {B198A72B-B4C3-42B5-B8DA-B364E76429AA} (Cerebus Class) - http://mlslink.mlxchange.com/Control/WebDog.cab

O23 - Service: MsLS32 - Unknown owner - C:\WINDOWS\MsLS32.exe

You should be clean


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Response Number 5
Name: mh2005
Date: November 13, 2005 at 13:50:02 Pacific
Reply:

thanks, I will do that.

Do you know anything about ISTBar? I have gone through my regedit and there are a few files which won't delete. It keeps saying error while deleting.


{HKEY_LOCAL_MACHINE\SOFTWARE\ISTbar
HKEY_LOCAL_MACHINE\SOFTWARE\ISTbar\historyfiles
HKEY_LOCAL_MACHINE\SOFTWARE\ISTbar\historystring



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Response Number 6
Name: jabuck
Date: November 13, 2005 at 14:08:33 Pacific
Reply:

Yes,I didn't see it in your HT log.If you have it unchecked in msconfig it would not show up in the HT log or it could be partly removed. Try running the removal tool at this link http://securityresponse.symantec.com/avcenter/venc/data/adware.istbar.html


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Response Number 7
Name: mh2005
Date: November 13, 2005 at 15:03:23 Pacific
Reply:

I ran the symantec program and it said ISTBar is not found on this computer?

This is strange because Ewido keeps finding it and I keep deleting it.

Any other hints. Another forum suggested using etrust Pest Patrol or Spy Hunter as I cannot find Spyware Doctor 3.2.1. SD 3.2.2. only scans and will not delete malicious programs.

Any suggestions for a good firewall?

Thanks for your help.

mh


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Response Number 8
Name: jabuck
Date: November 13, 2005 at 15:37:15 Pacific
Reply:

Post the Ewido log.Run ewido when the scan has completed, Ewido will create a report.txt file. Click the "Save Report" button on the bottom of the screen and save the log to your desktop in case you need it later. Then post in the text editor that you use to type you post.


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Response Number 9
Name: mh2005
Date: November 13, 2005 at 15:48:48 Pacific
Reply:

will post it as soon as the scan is done.

thanks

currently in safe mode on my pc. using my laptop to send this message


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Response Number 10
Name: jabuck
Date: November 13, 2005 at 16:09:01 Pacific
Reply:

You don't have an antivirus running per your HT scan.Free antivirus at this link http://free.grisoft.com/doc/1

Make sure the firewall is on. Go to start>control panel>security center to check.


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Response Number 11
Name: mh2005
Date: November 13, 2005 at 16:13:27 Pacific
Reply:

here is the report. it says error during cleaning.


ewido security suite - Scan report


+ Created on: 2:10:17 PM, 13/11/2005
+ Report-Checksum: 353DED9A

+ Scan result:

HKLM\SOFTWARE\ISTbar -> Spyware.ISTBar : Error during cleaning
HKLM\SOFTWARE\ISTbar\Historyfiles -> Spyware.ISTBar : Error during cleaning
HKLM\SOFTWARE\ISTbar\Historystring -> Spyware.ISTBar : Error during cleaning
:mozilla.17:C:\Documents and Settings\zeb\Application Data\Mozilla\Firefox\Profiles\82r8ohav.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.18:C:\Documents and Settings\zeb\Application Data\Mozilla\Firefox\Profiles\82r8ohav.default\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup


::Report End


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Response Number 12
Name: mh2005
Date: November 13, 2005 at 16:16:03 Pacific
Reply:

currently my pc is in safe mode so should I reboot into safe mode with networking and then d/l the antivirus and firewall progs?

or should i wait until I can solve the ISTBar problem first?



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Response Number 13
Name: jabuck
Date: November 13, 2005 at 16:52:17 Pacific
Reply:

Try this on istbar from safe mode.Press ctrl,alt,delete to bring up task manager. Scroll down the list and if you see ist,istbar or istsvc press end task. Then navigate to C:\Progran Files\ist(everwhat the last of it is)right click on it>delete.


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Response Number 14
Name: mh2005
Date: November 13, 2005 at 17:20:23 Pacific
Reply:

Jabcuk. Nothing in the processes page related to IstBar.

I only have explorer.exe; svchost.exe, lsass.exe; services.exe;winlogon.exe;csrss.exe;smss.exe

I downloaded avg but it won't install. I think I will have to boot in normal mode becuase I have to remove sygate and then install avg.

what do you think?


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Response Number 15
Name: jabuck
Date: November 13, 2005 at 17:36:40 Pacific
Reply:

sygate is a fiirewall don't uninstall that,did you see IST in program files



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Response Number 16
Name: mh2005
Date: November 13, 2005 at 18:09:10 Pacific
Reply:

No IST files in sight


sygate doesn't work on my pc..it won't let me uninstall it cause it says that the windows installer may not be functioning correctly (and I was not in safe mode so that is taken out of the question)
Also it doesn't open on my pc. I think its corrupted.

These two errors came up when I tried to install AVG on my PC

1. Initialization: Windows Firewall Activity checking failed. Access Denied. (5)
2. Installation: Error: Action failed for file avgupsvc.exe: starting service...this service cannot be started in Safe Mode (1084)

Grrr...this has taken all day...thanks for you help

When I boot in on normal mode AVG doesn't even show up on my desktop which is strange.



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Response Number 17
Name: jabuck
Date: November 13, 2005 at 18:17:48 Pacific
Reply:

just do a search for avg.exe and when it shows up in the search window double click it.


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Response Number 18
Name: mh2005
Date: November 14, 2005 at 12:15:14 Pacific
Reply:

not found. Any programs that have been booted in safe mode are not present in normal mode.


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