Need help! Kaspersky AV unloaded from memory

Hewlett-packard / Hp pro 3010 microtower pc
October 12, 2010 at 12:02:25
Specs: Windows 7, 2.603 GHz / 2047 MB
first i had kaspeyski antivirus then it says it is unloaded from computer memory i unistaled it and instaled other anit-virus it says to i can't enter or to i don't have permision then i looked in control panel and there wasnt it and i tried with many other antiviruses and it's same...pls. anyone... HELP!!!!

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#1
October 12, 2010 at 12:21:33
Is there more than one log on (user accounts) for this computer? Sounds as though you are not logged in as an administrator (or a user with admin privileges) so you won't be allowed to install a new program.

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#2
October 12, 2010 at 22:49:14
download combofix and give it a go.

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#3
October 12, 2010 at 22:52:59
try installing/running combofix or malwarebytes in safe mode. Turn computer on keep pushing F8 key and choose safe mode with networking. If those programs fail to run after install, rename the install say from mbam.exe to mbam.com
I usually turn off system restore to so those files will get scanned.

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Related Solutions

#4
October 13, 2010 at 06:51:47
i'm administrator

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#5
October 13, 2010 at 07:01:31
when i run combofix it says "Access denied"

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#6
October 13, 2010 at 07:05:26
it just deleted from computer memory

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#7
October 17, 2010 at 20:11:59
did you try this in safe mode?

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#8
October 18, 2010 at 05:37:05
NO HOW TO RUN IT IN SAFE MODE????
PLS TELL ME FAST
PLS I HAVE LOT OF WIRUSES

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#9
October 18, 2010 at 05:37:21
VIRUSES

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