Ned some help...

Hewlett-packard / Ct3a-c3
January 18, 2009 at 02:13:05
Specs: Windows XP, 256 MBx2
I'm having a problem where every couple of
seconds my computer looks like it refreshes
itself. All the icons on my background
disappear and reappear. When I have internet
up, it deselects whatever window I have
up(I'm having problems typing this because I
have to reselect every couple of seconds).

For some reason, every time the "refresh"
happens, it closes things I am
running(strangely enough, not the internet).
This means I can't open up My Computer or
even run programs that take longer than 3
seconds to load or it cuts them off(Couldn't
even do that scan thing before my post).

If you need any more info, I'll be happy to
answer to the best of my abilities, but I
don't really that much about computers.

P.S. As i finished typing this, the Windows
firewall thing came up without me selecting
it and there was an error message telling me
there was an access violation or something.

See More: Ned some help...

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January 18, 2009 at 07:59:26
Try running the computer in Safe Mode with Networking. Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select Safe Mode with Networking, then press "Enter".
Choose your usual account.

Please download Malwarebytes' Anti-Malware from one of these sites:



Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename mbam-setup.exe to tool.exe> click save.

1. Double Click tool.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.

Please download and install the latest version of HijackThis v2.0.2:

Download the "HijackThis" Installer from this link:
Hijack This

Rename the setup file, HJTInstall.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename HJTInstall.exe to tools.exe> click save.
1. Save " tools.exe" to your desktop.
2. Double click on tools.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Once you have run the above scans restart the computer, it may restart after the Malwarebyes scan, if so, there will be no need to restart. Just post the logs

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January 18, 2009 at 10:48:37
Sorry for late response; I just woke up.

I had thought of installing Malware Bites
last night, bu the program would close every
time that refresh happened. Now, however, I
can manage to try to install it, but during
this installation, there is this screen that
tells me that its trying to configure
HpSdpAppCoreApp apart(I can install Malware
bites without doing this) from the MWB installer. After a couple of
seconds, it tells me that the feature I am
trying to use,HpSdpAppCoreApp, is

I can't really do anything about this, as I
don't know what its asking me for. However, I
am still able to install Malware bites, but when I
try to open it, it gives me an error message
that read "The application has failed to
start because MSVBVM60.DLL was not found.

I also Hijack this, but that previous error
message pops up and wont even let me go to

Thanks and sorry for the trouble.

Report •

January 18, 2009 at 11:08:01
Go to the following link to download MSVBVM60.DLL:

Download it, it should self install.

If that link times out which it does sometimes download it from the following link, unzip it, install it in the C:\Windows\System32 folder:

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