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NAV Delete Failed for click.alchemy

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Name: sxmscorpio
Date: April 12, 2004 at 06:23:50 Pacific
OS: Windows XP Pro
CPU/Ram: Pentium III, 256mb
Comment:

Norton Antivirus 2004 found 3 threats called adware.clickalchemy. Cannot be deleted. I have turned off system restore, rebooted and turned on system restore, scanned, still there. Have tried Panda scan..it found one other virus but not these 3. Tried Trend Micro scan...found no threats. What do I do now? Help pls



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Response Number 1
Name: bobjeffray
Date: April 12, 2004 at 06:44:27 Pacific
Reply:

Have a look at this

http://webhelper.netfirms.com/transponders/alchem_exe.html

basically they are saying that adaware 6.181 will take care of this for you.


there is a link on the above page

good luck
bob


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Response Number 2
Name: sxmscorpio
Date: April 12, 2004 at 07:39:27 Pacific
Reply:

I saw that site too and updated my lavasoft version to 6.181...but it did not delete or even show click.alchemy.

Grateful for any other ideas.


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Response Number 3
Name: michael2
Date: April 12, 2004 at 14:56:03 Pacific
Reply:

Start Windows in 'safemode' and run Norton again.

To get into safemode, start the PC and keep tapping the F8 key before the Windows spalsh screen shows. Use the keyboard arrows and the enter key to select safemode. The help screen will also open, you can just close this. Run Norton, then to get out of Safemode, just re-start the PC.

Post back if this worked for you (I'm confident it will).


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Response Number 4
Name: sxmscorpio
Date: April 15, 2004 at 15:28:57 Pacific
Reply:

Sorry Michael2...running Norton in safe mode did not help.. delete still failed..don't know what else to do..or whether it actually does any harm to leave it there? presumably its only adware?


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