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NAV 2003 Error 1003,9

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Name: garitt
Date: June 29, 2003 at 02:09:59 Pacific
OS: Windows 2000
CPU/Ram: 128MB
Comment:

I have windows 2000 and Norton System Works which includes Norton Antivirus 2003.

I am using Outlook Express 6.0 I have set the option to scan both incoming and outgoing email.

I don't have any mail in my Outbox or Sent Mail folder.

But Norton Antivirus is repeatedly showing "Scanning message 1 of 1" as if it is trying to send some mail. This dialog box when working correctly pops up once at a time. However, it is now popping up about 7 or 8 times at one instance. It is trying to send email to strange addresses.

There are no addresses in my address book.

I am getting errors like

Error: "Your email message to with the subject was unable to be sent because the connection to your mail server was interrupted..." (1003,9)

Error: "Your email message was unable to be sent because your mail server rejected the recipient." (1003,10)


The problem is I am not able to control it. It is all happening automatically. I performed a thorough scan and found 20 viruses which I have all removed.

But the problem still persists.

On removing the option, scan outgoing mail from NAV, obviously this problem goes away. but I guess that is not the solution. And I need to scan all outgoing mails.

Solutions given in the Norton site assumes that I am actually trying to send some email. But that is not the case. I am not trying to send any mail and all this is happening automatically.


Can anyone help ?

URGENT !!

Regards,
Arijit



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Response Number 1
Name: blender
Date: June 29, 2003 at 13:32:48 Pacific
Reply:

Try this link.
You may have a trojan sending email and norton is unable to detect it. Mind you norton is good av prog but no antivirus will detect all the trojans out there.

http://www.trojanscan.com/trojanscan/scanner.htm

If you want a trojan remover program..
try trojan remover from simplysuper.com
It is free for 30 days, If you like it then you have option to buy it.
Good luck


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