my new norton 360 won't install

May 19, 2014 at 03:43:14
Specs: Windows 7
I have a new Norton 360 ,I put the disc in ,it spins ,but it doesn't install.i have a Norton install button some stuff comes on the screen ,but nothing that says installing or asks for product key . I've been trying for days by re entering the disc ,but its the same. I've been a Norton 360 customer for years,this never happened before.

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May 19, 2014 at 04:14:49
Make sure no other antivirus is already installed. New one won't install until you completely remove existing one.

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May 19, 2014 at 12:27:57
Try cleaning the Norton disk.

Always pop back and let us know the outcome - thanks

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May 25, 2014 at 12:04:36
the obvious thing is to maybe contact Norton tech support?
'I've been a Norton 360 customer for years,this never happened before.'

HELP in posting on plus free progs and instructions

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May 25, 2014 at 13:46:05
One is left wondering why and how Norton still manages to survive; if one considers the numerous problems people have when attempting to install it. Especially when one considers there are excellent freebie (and subscription) alternatives...; many of which are regularly recommended here.

Similarly Norton cannot fail to be aware of the problems many seem to have installing their product; but appear not to address them?

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