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my laptop log off itself

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Name: Win32
Date: April 21, 2007 at 09:50:22 Pacific
OS: Windows XP
CPU/Ram: 256
Product: Acer TravelMate 4000
Comment:

Everytime i tried to log in to my laptop, it will log off itself. what virus am i facing? what can i do to disinfect the virus without losing my data? please help me...

Win32



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Response Number 1
Name: XpUser
Date: April 21, 2007 at 10:10:16 Pacific
Reply:

What made you so sure it's a virus? Constant rebooting are the usual symptoms of a HD going bad. To rule that out, can you boot to SAFE MODE?

i_XpUser


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Response Number 2
Name: Win32
Date: April 21, 2007 at 10:33:01 Pacific
Reply:

i can't even boot the laptop coz when i typed in my password in the administrator account, it will log off itself. the guest account awas affected too.

Win32


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Response Number 3
Name: XpUser
Date: April 21, 2007 at 10:36:38 Pacific
Reply:

Can you step back in time and tell us what you did just before this problem surfaced? Or did it just happen out of the blue?

i_XpUser


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Response Number 4
Name: Win32
Date: April 21, 2007 at 10:42:37 Pacific
Reply:

after disconnecting from internet,i logged off my laptop for a while, then i tried to log in again and this problem began.

Win32


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Response Number 5
Name: XpUser
Date: April 21, 2007 at 11:03:07 Pacific
Reply:

So it's all of a sudden & out of the blue. Laptops are difficult to fix. Suggest you take it to Acer authorized service center so as not to lose your data - a lesson that laptops are not ideal machine to store important data without burning it to external media such as CDs.. Its main purposes is mobility.

i_XpUser


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Response Number 6
Name: Derek
Date: April 23, 2007 at 14:07:04 Pacific
Reply:

There is no need to assume this is a virus.

Reading the above it makes me wonder if you know how to get to Safe Mode. You tap F8 key whilst it is booting. You then get a menu from which you select Safe Mode.

Try it and see if you can get there.

DerekW


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Response Number 7
Name: Intel 80486 (by meisinscotland)
Date: May 14, 2007 at 09:22:59 Pacific
Reply:

And from there, you go to system restore. :)

There is one subtle yet vital difference between opinion and fact; and the bigger man is he who can whole-heartedly admit this.


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