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Solved My computer won't open any programs.

August 2, 2011 at 19:32:58
Specs: Windows 7

i have a problem on my computer. When I try to open any program, on my laptop, a box comes up and says: Choose the program to run this file, then the only option it gives is Internet Explorer. So when I click on Internet Explorer it asks me to run the program, so I click Run, then it pops back up to the Choose program to run this file box. Also at the bottom it says if the program is not on the list I want can look for the appropriate program on the web. When I click on that I am able to get on the internet.
I also have tried to download virus scans to try fix this but my computer won't download anything because it does the same thing, says to choose the program to run the file. Does this make any sense to anybody, and if so, how do I fix it!! I can't access anything on my computer except I can get online in a round about way. Please help!! Thanks.

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✔ Best Answer
August 3, 2011 at 11:34:23

missy4gordon, Try the exe file association fix at the link below. Follow the instructions under "Here's How:"

Restore Default Windows 7 File Extension Type Associations
http://www.sevenforums.com/tutorial...

Tufenuf



#1
August 2, 2011 at 19:51:35

missy4gordon,

Try the following:

Download exeHelper from one of these two places:
http://www.raktor.net/exeHelper/exe...
http://www.raktor.net/exeHelper/exe...

Save the file to the Desktop.

Vista or Windows 7 users, right click the downloaded file and select “Run as Administrator"

A black window should pop up
Press any key to close, once the fix is completed.

Try things out, and post back on how it goes.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#2
August 2, 2011 at 20:04:31

When I run it, the black box pops up and says it's checking for numerical processes, then right away a pop up says exeHelper.com has stopped working, a problem has caused the program to stop working correctly.

That's all it does.


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#3
August 2, 2011 at 20:51:38

Try the second download link, it is an .scr file

The link you used is a .com file.

It may, or may not, make a difference.

If no-go, we'll try something else.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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Related Solutions

#4
August 3, 2011 at 09:28:55

It does the same thing I described above for both links. Do you think I need to have it taken somewhere and fixed or do you have any other suggestions? Thank you!!

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#5
August 3, 2011 at 11:34:23
✔ Best Answer

missy4gordon, Try the exe file association fix at the link below. Follow the instructions under "Here's How:"

Restore Default Windows 7 File Extension Type Associations
http://www.sevenforums.com/tutorial...

Tufenuf


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#6
August 3, 2011 at 13:19:09

missy4gordon,

Follow Tufenuf's suggestion!
The file extension link you need to restore is exe.

You can let us give it a whirl before you spend money getting the computer fixed. Normally we can fix this problem, but then, sometimes it does not happen...

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#7
August 3, 2011 at 16:54:06

Oh My Gosh! That seems to have worked!!!!! Thank you guys sooo much! I really appreciate your help!!!!!!! :)

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#8
August 3, 2011 at 18:38:05

You can thank Tufenuf!!

He posted the fix for your problem.

Did you get rid of the malware that caused this situation?
If not, do you remember its name?

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#9
August 3, 2011 at 19:17:17

I don't know what caused the problem......my webroot antivirus w/ spy sweeper free trial expired shortly before this happened and I haven't been able to download a new antivirus yet. Any recommendations?

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#10
August 3, 2011 at 20:53:25

Yes!!! You need to install an AV program like right now!!

Recommend either:
Avast! Free AntiVirus:
http://www.avast.com/free-antivirus...

Microsoft Security Essentials:
http://www.microsoft.com/en-us/secu...

You need to know whether your computer is running a 32-bit or 64-bit system to make sure you install the right version:

-'Start' button , right-click 'Computer', and then click 'Propertie's'
-Under 'System', look at the entry next to 'System type'.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#11
October 25, 2011 at 16:35:50

Hello again! Since you guys were so helpful and fixed my virus problem, I was hoping to see if you could help me with another issue I've been having with my computer for a long time now. My laptop will lose the signal to my wireless router frequently and I will have to run the diagnose connection problem, which will usually fix it, for a few minutes. It is very frustrating. I used to think it was the router that was the problem but now I think it is my computer because we have a mini laptop that does not lose the signal at all, just the one laptop I use. Any ideas how to stop this from happening?

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