Solved my computer redirects itself on the internet, how to stop it

May 13, 2012 at 13:26:42
Specs: Windows 7

my computer keeps redirecting itself on the internet, how do i get it to stop doing that? Whenever i click on anything it does it, this includes any type of search engine searches or typing straight into the url bar... I've ran cc cleaner and Microsoft security and malware bytes and nothings been found.

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#1
May 13, 2012 at 15:32:39

Try to reset the browser settings.

In internet explorer you click on "tools", then "internet options", "advanced tab", at the bottom is the "reset" button.


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#2
May 13, 2012 at 17:11:05
✔ Best Answer

Hi,

Your computer is most likely infected with malicious software. Try following Step 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/m...

It contains instructions that will remove most malicious software. If you have any questions, just ask me. I hope this helps you.

Brian


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#3
May 14, 2012 at 00:01:31

"It contains instructions that will remove most malicious software"

Beautiful write up Brian.


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Related Solutions

#4
May 15, 2012 at 15:09:56

Thank you, John.

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#5
May 15, 2012 at 17:02:50

Most redirects can be cured by following these 3 steps....in EXACTLY the order listed
1- rkill.exe
http://www.bleepingcomputer.com/dow...
2-- tdss killer
http://support.kaspersky.com/faq/?q...
3- Malwarebytes
http://www.filehippo.com/download_m...
Do NOT reboot untill AFTER the last scan

Chicken...this is coming right from the ROOSTER!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#6
May 15, 2012 at 21:14:57

A short story of my battle with a Google redirect (redirects your search selection to spammers) piece of malware… I did have the latest TELUS Securities software, but this pdf file slipped through, and by the time the TELUS stuff gave a message that there was something wrong, it was way too late. First I did some reading on the web (using a different computer) and downloaded “Process Explorer” and “Autoruns” to determine what was happening. Then I downloaded several packages which some claimed would work, but didn’t, so the fun began…

In C:\WINDOWS\Tasks and set to startup every time the computer was powered up, the taskname “Huwzu” (.job) ran the line “2.exe C:\WINDOWS\system32\rundll32.exe "C:\WINDOWS\system32\usp10Y.dll",Wucbmjzm”.

In C:\WINDOWS\system32, found “usp10Y.dll” 148KB created May 12, 2012 at 11:56AM (precisely the time I downloaded a self extracting pdf of a trailer hitch).

In Registry, discovered “Huwzu.job”, “2.exe”, “usp10Y.dll” and “Wucbmjzm” entries.

In Safe Mode used “Autoruns” program to delete “Huwzu” process, removed from C:\WINDOWS\Tasks all tasks created from May 12 2012 (the day I got this bad boy), removed all prefetch files in C:\WINDOWS\Prefetch created from May 12 2012, then tried manually deleting “usp10Y.dll” from C:\WINDOWS\system32 but I could not change the permissions of the file no matter what I tried. Finally downloaded “Malwarebytes Anti Malware” and ran it directed to “usp10Y.dll” and that eliminated that file. Did not want to edit the registry manually, so returned the computer to normal operation (msconfig), rebooted, backed up the registry, downloaded “CCCleaner” and ran that once to clean the registry, worked like a charm. Searched for any traces and none found, rebooted several times and all appears to be fine now… How was your weekend…?


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#7
May 15, 2012 at 21:17:02

autoruns never worked for me....EVER!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#8
May 15, 2012 at 21:25:52

Well, I never used it before, but I tried it and it worked OK for me. I spent much of Sunday and today, but finally got it fixed, you can bet I won't be downloading too many more zipped pdf files... :)

Had to edit this for thinking errors... heading off to night night land...


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#9
May 16, 2012 at 01:39:36

"Well, I never used it before, but I tried it and it worked OK for me"

Nicely researched enb54, thanks for your success story. You did it using proven tools.

Tracking down a Trojan
http://www.hanselman.com/blog/Track...
http://www.codinghorror.com/blog/ar...


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#10
May 16, 2012 at 07:37:43

I agree that Brian has made up a fairly complete removal guide. Nice to see things all on one site for easier access....sure beats a bunch of google links.
Thanks for your time and effort Brian!

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#11
May 16, 2012 at 15:30:57

Thanks. I'm glad you found it useful!

Brian


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#12
May 16, 2012 at 17:08:02

I have to downlaod all those things, but will they affect my alr malware and securties essentials?

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#13
May 16, 2012 at 17:12:04

"chicken1 - I have to downlaod all those things"

What things?

Copy & Paste the names, so you get them right.


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#14
May 16, 2012 at 17:22:11

XpUser4Real, HopperRox, your solutions didn't fix my problem. But in this process I have now gained a virus too... it keeps getting better and better..

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#15
May 16, 2012 at 17:27:01

well, I would try the same as I mentioned this time in Safe Mode, the funny part is, running the progs would NOT give you another virus.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#16
May 16, 2012 at 17:32:50

I didn't say the programs caused the virus. I was bringing up the fact that I now have this problem (which i already fixed) on top of the other

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#17
May 16, 2012 at 18:05:39

BrianM12- I have followed through the steps and I am at the Hitman Pro part, I can't buy it, so after the thiry days can i just delete the download so that i am not charged>

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#18
May 16, 2012 at 18:25:48

Hi,

Yes, you can delete the download file.

Brian


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#19
May 16, 2012 at 18:29:44

best to uninstall it using it's OWN uninstaller instead of using the programs and features uninstall. The latter does not work....

Another thing you may want to run Chicken is Trojan Remover:
http://www.simplysup.com/tremover/d...
Run it till it runs clean.

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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