Solved my computer keeps restarting! help!

June 27, 2011 at 04:49:54
Specs: Windows XP
everytime i turn my computer on, it says that the computer has run into a problem starting up.
there is a list of ways that i can start the computer up again and no matter what one i pick it always goes to the windows loading screen and then restarts. any ideas?

See More: my computer keeps restarting! help!

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✔ Best Answer
June 27, 2011 at 06:40:55
I would keep the discussion in this forum. So, here is the procedure...make sure you have a blank CD first.

1. Place the *.iso file you downloaded on Desktop (IMPORTANT: Here is the correct download link: THIS )
2. Install MagicIso from the link I posted above (you`ll have a shortcut on Desktop)

- Start MagicISO. You should see a window informing you about the full version of MagicISO. In the bottom right select Try it! and the program will open.

Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.

4. Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
-Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
-Click on the little folder to the right of CD/DVD Image File then navigate to the newly created XPRC.ISO Image file and click Open.
-In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
-Under Format make sure that Mode 1 is selected.
-And finally, click on the Burn it! button to burn XPRC.ISO to disk.

Google is your friend

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#1
June 27, 2011 at 05:05:18
If it does it going into safe mode, there are corrupt files that need replaced. It could be WIndows files or device drivers. Either way, you need to re-install WIndows to repair it. Back up your important data before you do anything else. Pictures and other files can be erased by re-installing.

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#2
June 27, 2011 at 05:14:30
Did you choose the option saying "Disable automatic restart on system failure"?

When the computer boots up, prior loading Windows press F8 and choose the option written above...

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#3
June 27, 2011 at 05:28:00
my computer doesnt have the choice of F8. you have F2 and F11

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Related Solutions

#4
June 27, 2011 at 05:30:07
That`s common. No computer will show F8 option, but if you press and hold it before Windows starts loading, you`ll go into Advanced Boot Options.

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#5
June 27, 2011 at 05:31:22
thanks ill try it now.

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#6
June 27, 2011 at 05:37:23
well F8 worked, i pressed enter on"Disable automatic restart on system failure" and it came up with a blue screen saying it ran into errors and i had to restart it myself and then it started restarting again

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#7
June 27, 2011 at 05:41:43
OK, do the same thing again, but now tell me the error code that appears near the bottom of the screen (i.e. 0x00000019) and the error message near the top of the screen (i.e. BAD_POOL_HEADER)

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#8
June 27, 2011 at 05:51:22
the error code is 0x000000ED and the error message is UNMOUNTABLE_BOOT_VOLUME so im starting to think it might have something to do with the speakers or something?

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#9
June 27, 2011 at 05:53:33
Actually it doesn`t have anything to do with the speakers :)

I have written a how-to about solving this problem a while ago.

Just follow the link below...

http://www.computing.net/howtos/sho...

Do you have Windows XP CD?

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#10
June 27, 2011 at 05:56:31
no actually
the computer was a christmas present from my pop (im only 15 by the way) and all we got was the computer and cords, nothing else

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#11
June 27, 2011 at 05:59:34
also the floppy disk drive was removed

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#12
June 27, 2011 at 06:02:40
If that`s the case then you can download Windows Recovery Console *.iso and burn it to a CD.

Recovery Console Link

You can burn it using MagicIso.

MagicIso Link

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#13
June 27, 2011 at 06:13:46
do u have hotmail, messenger or facebook where i can contact u quicker because i downloaded the recovery file and i wouldnt have much of an idea on how to use it. :/

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#14
June 27, 2011 at 06:26:15
EDIT: please wait a second...the *.iso I gave you doesn`t include some programs you`ll need...

Which version and service pack are you using?

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#15
June 27, 2011 at 06:34:38
i wouldnt know :(

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#16
June 27, 2011 at 06:40:55
✔ Best Answer
I would keep the discussion in this forum. So, here is the procedure...make sure you have a blank CD first.

1. Place the *.iso file you downloaded on Desktop (IMPORTANT: Here is the correct download link: THIS )
2. Install MagicIso from the link I posted above (you`ll have a shortcut on Desktop)

- Start MagicISO. You should see a window informing you about the full version of MagicISO. In the bottom right select Try it! and the program will open.

Next, we'll need to burn the newly created image to a disk that we can use to fix the problem.

4. Put a blank CD-R disk in your CD burner and close the tray. If an AutoPlay window opens, close it.
-Click on Tools and select Burn CD/DVD with ISO.... A window will appear.
-Click on the little folder to the right of CD/DVD Image File then navigate to the newly created XPRC.ISO Image file and click Open.
-In the CD/DVD Writing Speed drop-down menu choose the 8X setting.
-Under Format make sure that Mode 1 is selected.
-And finally, click on the Burn it! button to burn XPRC.ISO to disk.

Google is your friend

www.google.com

-----------------------

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#17
June 27, 2011 at 06:53:31
if sent a link about XPRC.ISO i cant see it and therefore cant download it

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#18
June 27, 2011 at 06:56:21
nevermind i see it now :/

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#19
June 27, 2011 at 07:00:02
k its downloading

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#20
June 27, 2011 at 07:04:28
does it have to be 8X setting because this one doesnt have it
it has;
5X
11X
16X
22X

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#21
June 27, 2011 at 07:26:40
oh and will all my stuff be erased?

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#22
June 27, 2011 at 08:29:11
Choose 5x to be safe...your stuff will be intact, so don`t worry :)

And sorry for the delay.

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#23
June 27, 2011 at 08:39:10
ive already downloaded everything put the disc in but a couple of errors have been put in my way. in the link you gave on how to do the recovery, it says to put in 1 then hit enter. i put that in and it says "the command is not recognised" ( by the way thats alright :) )

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#24
June 27, 2011 at 08:43:45
ive skipped that and when i put chkdsk /r /p it goes to a blue screen and says stop: c0000139 {entry point not found} the procedure entry point NtSerializeBoot could not be located in dynamic link library ntdll.ll.

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#25
June 27, 2011 at 08:52:40
So, after you booted from the CD, you had a BSOD...

Just to ask; what text appears when you boot from the CD?

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#26
June 27, 2011 at 09:03:56
when i turn the computer on it says;
setup is inspecting your computers hardware configuration
windows setup (at top left)
*starts loading files down the bottom*
*finishes loading*
to set-up windows xp now, press enter
to repair windows xp installation using recovery console, press r
to quit without installing windows xp, press F3

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#27
June 27, 2011 at 09:04:45
whats BSOD by the way? [ hey a kids gotta learn :/ ]

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#28
June 27, 2011 at 09:08:09
BSOD is an acronym for Blue Screen Of Death.

To set-up windows xp now, press enter
To repair windows xp installation using recovery console, press r
To quit without installing windows xp, press F3

So, here you choose r, right? If yes, just give it another try...

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#29
June 27, 2011 at 09:10:11
yea it does come up with BSOD
yes i do push r and ok

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#30
June 27, 2011 at 09:16:48
it comes up with
Microsoft Windows XP (TM) recovery console
the recovery console provides system repair and recovery functionality
type exit to quit the recovery console and restart the computer
C:\>

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#31
June 27, 2011 at 09:31:46
i think ill go to bed now
its 2:30 :/
get back to u tomorrow

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#32
June 27, 2011 at 09:35:09
thanks for your help soo farr :D appreciate it :)

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#33
June 27, 2011 at 12:04:37
OK. Just I hope the CD is OK and you`ll not have to burn another *.iso file...

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#34
June 27, 2011 at 21:29:57
could that of been the problem?

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#35
June 28, 2011 at 04:24:45
Yes. But before we conclude anything try again and try the other commands instead (fixboot and fixmbr)

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#36
June 29, 2011 at 10:52:56
Any news? As I said, if we create a good recovery console CD, or you find Windows XP CD, the problem can be solved easily :-)

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#37
June 29, 2011 at 21:49:05
well my stepdad has come back from work and he's pretty good with cpu's and when i put in fixmbr im pretty sure this is what is says but he pointed out that when i type that in and press enter, it says bootsector corrupted or damaged, i cant remember and i made a new copy of the disc and it still didnt work. he said we might have to buy the xp installation disc. and what other commands would u recomend i try?

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#38
June 29, 2011 at 23:47:45
So you didn`t try fixmbr. I have used that command many times and I have never had a problem.

Try with fixboot and fixmbr, and if they execute properly, the only thing we`ll need to do is to find a way to run chkdsk.

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