my computer is infected with something that w

May 27, 2011 at 15:44:23
Specs: Windows 7
Yes my laptop is infected with a virus that won't let me access the internet...please help

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May 27, 2011 at 20:40:28

Are you getting any kind of message prompt or error message when you try to connect to the Internet?

See if this works:

Start your computer.
Tap the F8 key before Windows starts, to bring up the Windows Advanced Options menu

Use the arrow keys to select Safe Mode with Networking

Press: Enter

Are you able to get on the Internet now? If so, let us know, and we will press on from there.

BTW, it is not a good idea to post your email address! It may be a good idea to edit it out...

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