Multiple Infections (Adware/Hijack)

December 14, 2008 at 12:06:02
Specs: Win XP Professional Media, 5200+ 2.61 GHz, 1.87 GB
I apologize for the bad info at the top of the forum. I didn't see any numbers come up on my computer's property tab that looked like the examples listed in the help file, I really did try, Friends of my mom's built the computer, and I really can not say what model anything but the monitor is. Hopefully it is usable.
I had a brain lapse as my name suggests and the symantec program that is on the computer detected and said that it finally deleted trojan.vundo, but the firefox popups kept coming and it has called up at least one other virus, msantimalware. about the same time that decided to download itself, two supposed porn links popped up on my desktop. I can not connect to the internet from safe mode (I actually don't know if that's normal or not) and the MSanti program, and the two porn links also appear on the computer's desktop in safe mode. MSanti also forced my computer into what looked like a restart a couple of minutes ago, but the power never actually shut off, even temporarily and the computer monitor never gave me the message that I should check the connection like it usually does when I shut the tower down first.
Last night, when this all first started, I tried a series of steps using symantec's Vundo Removal tool, and a download from "Process Explorer" that was supposed to temporarily suspend explorer and a couple other processes while the vundo removal tool scanned them. If vundo really is what I have, I think I got the new version. I am currently typing around a "Warning!" window that I am not able to close by alt+f4 or ctrl+alt+del. My hijackthis log from a couple of minutes is available if anyone would like to review it, thank you anyone reading this for your time!

See More: Multiple Infections (Adware/Hijack)

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December 14, 2008 at 12:09:19
Apologies, it got cut out at the header, assuming sp means service pack, the computer has SP2. Thank you!

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December 14, 2008 at 14:42:30
This may help you get on the internet from normal mode.

Click on Start, click Run, and then type devmgmt.msc and click OK
On the View menu click on Show hidden devices
Browse to Non-Plug and Play Drivers and click the + sign to the left, you should see something like TDSSserv.sys in that list.
Highlight that driver and right click on it and select DISABLE - NOT uninstall.
Now restart your computer and try to get on line.

If that did not help boot into "safe Mode with Networking" and try to get on the internet.

You can download malwarebytes and Hijack This to a cd or usb jump drive from an uninfected computer then run them on the infected computer if you cannot get online.

Please download Malwarebytes' Anti-Malware from one of these sites:



1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.

Please download and install the latest version of HijackThis v2.0.2:

Download the "HijackThis" Installer from this link:
Hijack This

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

If you have trouble installing or running MalwareBytes or Hijack This do the following:

If you got them downloaded rename the setup file then try installing them again.

Right click the mbam-setup.exe file> click rename> rename it something.exe then try to run it. If it installed but will not run navigate to this folder:

C:\Programs Files\Malwarebytes' AntiMalware

Rename the mbam.exe file then try to run it again, if still no luck rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again.

For Hijack This rename the Hijack This.exe file to something else and try installing it again.

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December 14, 2008 at 16:39:36
Thank you so much! Though I was able to expand the hidden non-plug play drivers folder in the device manager (not that I knew where it was before, thank you for making this process idiot-proof!), I was not able to find anything resembling the TDSS file in either normal or safe mode. I am now logged on in safe-network mode and able to get online. I will post the malwarebytes and hijack logs as soon as I get them, hopefully in the next hour. Don't know weather you'll be the next expert to comment in the thread or not, but thank you so much for your help thus far, it is truly appreciated!

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Related Solutions

December 14, 2008 at 16:58:25
Malwarebytes' Anti-Malware 1.31
Database version: 1500
Windows 5.1.2600 Service Pack 2

12/14/2008 4:52:11 PM
mbam-log-2008-12-14 (16-52-11).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|F:\|)
Objects scanned: 180407
Time elapsed: 31 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 11

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\icheck (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\instkey (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\iCheck (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\J\Application Data\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\ps16sys.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kcicalmd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wpv031229211116.cpx (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Program Files\iCheck\Uninstall.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\J\Application Data\GetModule\dicik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\J\Application Data\GetModule\kwdik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\J\Application Data\GetModule\ofadik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msiconf.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Best BDSM P0rn.url (Rogue.Link) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Gay Fetish Sex.url (Rogue.Link) -> Quarantined and deleted successfully.

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December 14, 2008 at 17:01:48
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:00:42 PM, on 12/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Netscape\Navigator 9\navigator.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVRaidService] C:\WINDOWS\system32\nvraidservice.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1182223688\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [NeroHomeFirstStart] C:\Program Files\Common Files\Ahead\Lib\NMFirstStart.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O20 - AppInit_DLLs: stlvam.dll
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

End of file - 8542 bytes

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December 14, 2008 at 17:39:50
Once you get SDFix downloaded go offline and turn of your antivirus and any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log.

Download SDFix.exe and save it to your Desktop.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re-enable the protection again afterwards before connecting to the Internet.

1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
2. Open the c:\SDFix folder and double click RunThis.cmd to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
3. Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt

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December 14, 2008 at 17:58:56
(Sorry, wasn't expecting such a quick response...realized I posted this after you had already given me the next step)
Mozilla Firefox, which we haven't been using since this first started yesterday and the program hijacked it to run ads every couple seconds, now is completely defunct I get the moron sound from my computer and a window (Easily closed with F4) that says "c:\...firefox.exe is not a valid win32 application." I'm guessing that this is just a permanent side-effect of once being infected and I can easily fix it by uninstalling and re downloading the program. Won't touch anything until I hear from someone smarter than me though. Netscape (which we never use anyway) has gone wonky and is now a lot more text-based, though the links still work. All the other browsers I briefly checked (AOL, safari, opera, explorer) all worked fine. While having firefox back would be nice, I'm really not concerned about it, just trying to provide info to track down any existing problems that might grow bigger.
the MSantiMalware program is still on my computer. It starts "scanning" every time I reboot, but I am able to close it fairly quickly with ctrl+alt+del. A simple search off of the start menu says there are 9 files under that name. All but 3 are file folders and shortcuts: an .exe, a .pf and an .ini
It of course does not come up in the remove programs list.
Other than that, every previously VISIBLE problem seems to be fixed. Thank you so much for getting me this far!

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December 14, 2008 at 18:09:23
Could you post the SDFix log please, we are only part of the way through the clean up.

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December 14, 2008 at 18:30:04

[b]SDFix: Version 1.240 [/b]
Run by Administrator on Sun 12/14/2008 at 06:17 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

[b]Checking Services [/b]:

Restoring Default Security Values
Restoring Default Hosts File


[b]Checking Files [/b]:

Trojan Files Found:

C:\smp.bat - Deleted

Removing Temp Files

[b]ADS Check [/b]:

[b]Final Check [/b]:

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Rootkit scan 2008-12-14 18:24:28
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...


"p0"="C:\Program Files\DAEMON Tools\"


"p0"="C:\Program Files\DAEMON Tools\"



scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0

[b]Remaining Services [/b]:

Authorized Application Key Export:

"C:\\Program Files\\NVIDIA Corporation\\NetworkAccessManager\\Apache Group\\Apache2\\bin\\Apache.exe"="C:\\Program Files\\NVIDIA Corporation\\NetworkAccessManager\\Apache Group\\Apache2\\bin\\Apache.exe:*:Enabled:Apache HTTP Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\aol\\acs\\AOLDial.exe"="C:\\Program Files\\Common Files\\aol\\acs\\AOLDial.exe:*:Enabled:AOL Connectivity Service Dialer"
"C:\\Program Files\\Common Files\\aol\\acs\\AOLacsd.exe"="C:\\Program Files\\Common Files\\aol\\acs\\AOLacsd.exe:*:Enabled:AOL Connectivity Service"
"C:\\Program Files\\Common Files\\aol\\1182223688\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\aol\\1182223688\\ee\\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe"="C:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe:*:Enabled:AOL System Information"
"C:\\Program Files\\FileZilla\\filezilla.exe"="C:\\Program Files\\FileZilla\\filezilla.exe:*:Enabled:FileZilla"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe"="C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe:*:Enabled:Adobe Version Cue CS3 Server"
"C:\\Program Files\\Common Files\\aol\\acs\\acsd.exe"="C:\\Program Files\\Common Files\\aol\\acs\\acsd.exe:*:Enabled:acsd"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe:*:Enabled:hpqcopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe:*:Enabled:hpfccopy.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe:*:Enabled:hpqphunl.exe"
"C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"="C:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe:*:Enabled:hpqdia.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\AOL 9.1\\waol.exe"="C:\\Program Files\\AOL 9.1\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Vuze\\Azureus.exe"="C:\\Program Files\\Vuze\\Azureus.exe:*:Enabled:Azureus"

"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[b]Remaining Files [/b]:

File Backups: - C:\SDFix\backups\

[b]Files with Hidden Attributes [/b]:

Tue 17 Apr 2007 46,640 A..H. --- "C:\Program Files\AOL 9.0\AOLphx.exe"
Tue 17 Apr 2007 54,832 A..H. --- "C:\Program Files\AOL 9.0\AOLphxex.exe"
Tue 17 Apr 2007 33,328 A..H. --- "C:\Program Files\AOL 9.0\rbm.exe"
Sat 27 Oct 2007 46,432 A..H. --- "C:\Program Files\AOL 9.1\AOLphx.exe"
Sat 27 Oct 2007 54,624 A..H. --- "C:\Program Files\AOL 9.1\AOLphxex.exe"
Sat 27 Oct 2007 33,120 A..H. --- "C:\Program Files\AOL 9.1\rbm.exe"
Thu 15 Feb 2007 308,832 A..H. --- "C:\Program Files\Canon\MP Navigator EX 1.0\Maint.exe"
Mon 19 Dec 2005 61,440 A..H. --- "C:\Program Files\Canon\MP Navigator EX 1.0\uinstrsc.dll"
Wed 13 Jun 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Tue 1 Jan 2008 96,072 ...H. --- "C:\Program Files\Common Files\aol\TopSpeed\3.0\WBUnins.exe"
Tue 30 Oct 2001 23,040 A..H. --- "C:\Documents and Settings\J\My Documents\My Pictures\Joans Pics\Joan\~WRL2841.tmp"


Report •

December 14, 2008 at 18:42:32
Looks better.

Please download ComboFix to the desktop from one of the following links:


Link 2

Link 3

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your Nortons antivirus, and any other antispyware that you may have.
2. Run Combofix and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.

Remember to re-enable the protection again afterwards before connecting to the Internet.

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running or move the mouse, it will cause your system to hang.)
Please post the log it produces.

Report •

December 14, 2008 at 19:05:04
ComboFix 08-12-14.04 - Administrator 2008-12-14 18:54:51.1 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1919.1602 [GMT -8:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe

((((((((((((((((((((((((( Files Created from 2008-11-15 to 2008-12-15 )))))))))))))))))))))))))))))))

2008-12-14 18:14 . 2008-12-14 18:14 <DIR> d-------- c:\windows\ERUNT
2008-12-14 18:10 . 2008-12-14 18:10 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Viewpoint
2008-12-14 18:10 . 2008-12-14 18:10 <DIR> d-------- c:\documents and settings\Administrator\Application Data\AOL
2008-12-14 18:05 . 2008-12-14 18:27 <DIR> d-------- C:\SDFix
2008-12-14 16:11 . 2008-12-14 16:11 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Malwarebytes
2008-12-14 14:26 . 2008-12-14 16:11 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-14 14:26 . 2008-12-03 19:59 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-14 14:26 . 2008-12-03 19:59 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-14 13:28 . 2008-12-14 13:28 <DIR> d-------- c:\program files\CCleaner
2008-12-14 11:20 . 2008-12-14 11:20 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Netscape
2008-12-14 11:07 . 2008-12-14 11:07 <DIR> d-------- c:\documents and settings\J\Application Data\Uniblue
2008-12-14 10:50 . 2008-12-14 10:50 <DIR> d-------- c:\program files\MSAntiMalware
2008-12-14 10:50 . 2008-12-14 10:50 <DIR> d-------- c:\documents and settings\J\Application Data\s_6183_fHx8fHx8fDEyNDE5MTU5NjJ8_
2008-12-14 10:50 . 2008-12-14 11:23 <DIR> d-------- c:\documents and settings\J\Application Data\MSAntiMalware
2008-12-13 18:44 . 2008-12-13 18:44 <DIR> d-------- c:\documents and settings\Administrator
2008-12-13 12:42 . 2008-12-13 18:38 <DIR> d-------- c:\documents and settings\J\Application Data\Azureus
2008-12-13 12:42 . 2008-12-13 12:42 <DIR> d-------- c:\documents and settings\All Users\Application Data\Azureus
2008-12-13 12:40 . 2008-12-13 12:41 <DIR> d-------- c:\program files\Vuze
2008-12-13 12:40 . 2008-12-13 12:40 <DIR> d-------- c:\program files\Common Files\i4j_jres
2008-12-13 11:59 . 2008-12-13 18:37 <DIR> d-------- c:\program files\PeerGuardian2
2008-11-22 17:50 . 2008-11-22 17:50 <DIR> d-------- c:\documents and settings\J\Application Data\DivX
2008-11-22 15:42 . 2008-11-22 15:43 <DIR> d-------- c:\program files\DivX
2008-11-22 15:31 . 2008-11-22 15:31 <DIR> d-------- c:\documents and settings\J\Application Data\AVS4YOU
2008-11-22 15:30 . 2008-11-22 15:30 <DIR> d-------- c:\documents and settings\All Users\Application Data\AVS4YOU
2008-11-22 15:29 . 2008-11-22 15:29 <DIR> d-------- c:\program files\Common Files\AVSMedia
2008-11-22 15:29 . 2008-11-22 15:46 <DIR> d-------- c:\program files\AVS4YOU
2008-11-22 15:29 . 2007-02-27 18:36 24,576 --a------ c:\windows\system32\msxml3a.dll
2008-11-15 22:05 . 2008-12-13 17:09 <DIR> d-------- c:\documents and settings\All Users\Application Data\Google Updater

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-12-15 02:07 --------- d-----w c:\program files\Symantec AntiVirus
2008-12-14 23:12 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-22 22:05 --------- d-----w c:\documents and settings\J\Application Data\Ahead
2008-11-22 22:03 --------- d-----w c:\documents and settings\J\Application Data\Apple Computer
2008-11-21 16:03 --------- d-----w c:\program files\Only Astrology
2008-11-19 20:39 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-11-16 06:07 --------- d-----w c:\program files\Google
2008-11-09 18:23 --------- d-----w c:\documents and settings\All Users\Application Data\Trymedia
2008-10-28 22:36 823,296 ----a-w c:\windows\system32\divx_xx0c.dll
2008-10-28 22:36 823,296 ----a-w c:\windows\system32\divx_xx07.dll
2008-10-28 22:35 815,104 ----a-w c:\windows\system32\divx_xx0a.dll
2008-10-28 22:35 802,816 ----a-w c:\windows\system32\divx_xx11.dll
2008-10-28 22:35 684,032 ----a-w c:\windows\system32\DivX.dll
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-23 13:01 283,648 ----a-w c:\windows\system32\gdi32.dll
2008-10-22 02:26 --------- d-----w c:\program files\AMT
2008-10-16 22:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 22:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 22:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 22:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 22:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 20:38 826,368 ----a-w c:\windows\system32\wininet.dll
2008-10-03 10:15 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-10-01 00:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-25 08:03 81,920 ----a-w c:\windows\system32\dpl100.dll
2008-09-25 08:03 593,920 ----a-w c:\windows\system32\dpuGUI11.dll
2008-09-25 08:03 57,344 ----a-w c:\windows\system32\dpv11.dll
2008-09-25 08:03 53,248 ----a-w c:\windows\system32\dpuGUI10.dll
2008-09-25 08:03 524,288 ----a-w c:\windows\system32\DivXsm.exe
2008-09-25 08:03 344,064 ----a-w c:\windows\system32\dpus11.dll
2008-09-25 08:03 294,912 ----a-w c:\windows\system32\dpu11.dll
2008-09-25 08:03 294,912 ----a-w c:\windows\system32\dpu10.dll
2008-09-25 08:03 196,608 ----a-w c:\windows\system32\dtu100.dll
2008-09-25 08:03 161,096 ----a-w c:\windows\system32\DivXCodecVersionChecker.exe
2008-09-19 21:57 3,596,288 ----a-w c:\windows\system32\qt-dx331.dll
2008-09-19 21:57 129,784 ----a-w c:\windows\system32\pxafs.dll
2008-09-19 21:57 120,056 ----a-w c:\windows\system32\pxcpyi64.exe
2008-09-19 21:57 118,520 ----a-w c:\windows\system32\pxinsi64.exe
2008-09-19 21:55 200,704 ----a-w c:\windows\system32\ssldivx.dll
2008-09-19 21:55 1,044,480 ----a-w c:\windows\system32\libdivx.dll
2008-09-19 21:54 12,288 ----a-w c:\windows\system32\DivXWMPExtType.dll
2008-09-15 11:57 1,846,016 ----a-w c:\windows\system32\win32k.sys
2008-12-14 21:28 67,696 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2008-12-14 21:28 54,376 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2008-12-14 21:28 34,952 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2008-12-14 21:29 46,720 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2008-12-14 21:29 172,144 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-03-15 15360]
"AOL Fast Start"="c:\progra~1\AOL9~1.0\AOL.EXE" [2007-04-17 50736]

"NeroHomeFirstStart"="c:\program files\Common Files\Ahead\Lib\NMFirstStart.exe" [2006-11-16 10752]

"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-07-12 7626752]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-07-12 86016]
"NVRaidService"="c:\windows\system32\nvraidservice.exe" [2006-06-28 137216]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-21 925696]
"DAEMON Tools"="c:\program files\DAEMON Tools\daemon.exe" [2006-11-12 157592]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-21 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-03-14 125632]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"HostManager"="c:\program files\Common Files\AOL\1182223688\ee\AOLSoftware.exe" [2007-05-25 42032]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" [2008-01-11 623992]
"Adobe_ID0EYTHM"="c:\progra~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE" [2007-03-20 1884160]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2007-05-14 644696]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2007-04-03 1603152]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-08-26 185896]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-03-20 213936]
"nwiz"="nwiz.exe" [2006-07-12 c:\windows\system32\nwiz.exe]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2004-10-27 c:\windows\system32\HdAShCut.exe]

c:\documents and settings\J\Start Menu\Programs\Startup\
MSAntiMalware.lnk - c:\program files\MSAntiMalware\MSAntiMalware.exe [2008-12-14 972552]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-06-09 471040]
NkbMonitor.exe.lnk - c:\program files\Nikon\PictureProject\NkbMonitor.exe [2007-06-19 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]

"EnableFirewall"= 0 (0x0)

"c:\\Program Files\\NVIDIA Corporation\\NetworkAccessManager\\Apache Group\\Apache2\\bin\\Apache.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\aol\\1182223688\\ee\\aolsoftware.exe"=
"c:\\Program Files\\AOL 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe"=
"c:\\Program Files\\FileZilla\\filezilla.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS3\\Server\\bin\\VersionCueCS3.exe"=
"c:\\Program Files\\Common Files\\aol\\acs\\acsd.exe"=
"c:\\Program Files\\AOL 9.1\\waol.exe"=
"c:\\Program Files\\Vuze\\Azureus.exe"=

"3703:TCP"= 3703:TCP:Adobe Version Cue CS3 Server
"3704:TCP"= 3704:TCP:Adobe Version Cue CS3 Server
"50900:TCP"= 50900:TCP:Adobe Version Cue CS3 Server
"50901:TCP"= 50901:TCP:Adobe Version Cue CS3 Server

S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys []
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-05 99376]
S3 SavRoam;SAVRoam;"c:\program files\Symantec AntiVirus\SavRoam.exe" [2007-03-14 116416]

*Newly Created Service* - PROCEXP90


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer,
Rootkit scan 2008-12-14 18:56:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

Completion time: 2008-12-14 18:57:16
ComboFix-quarantined-files.txt 2008-12-15 02:57:14

Pre-Run: 131,423,944,704 bytes free
Post-Run: 131,462,602,752 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect /safeboot:network

183 --- E O F --- 2008-12-10 11:04:24

Report •

December 14, 2008 at 19:37:59
I'm sorry, I just realized I was a little unclear and want to make sure I'm not holding the process up. Should I run a second combofix scan, or was the last section in bold pretty much the extent of what you were telling me to do to produce just that one log?

Report •

December 14, 2008 at 19:48:48
This "MSAntiMalware" is microsofts "Malicious Software Removal Tool" . If you want to keep it functional don't run the provided comboscript.

To remove it you can just navigate to and delete this file:


Open Notepad and copy/paste everything between the X's into it and make sure the first word (such as KILLALL, Or File, etc.) is at the very top of the page.
c:\program files\MSAntiMalware\MSAntiMalware.exe
c:\documents and settings\J\Start Menu\Programs\Startup\

c:\documents and settings\J\Application Data\s_6183_fHx8fHx8fDEyNDE5MTU5NjJ8_

c:\program files\MSAntiMalware

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]

Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop.
Then drag/drop the CFScript.txt onto ComboFix.exe (the red symbol on your desktop) if combofix does not auto start click "run".

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Download ATF Cleaner from this link:
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
3.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
4. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
5. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
6. Click View scan report at the bottom.
7. Click the Save Report As... button.
8. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

To optimize scanning time and produce a more sensible report for review:
Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

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December 14, 2008 at 20:32:11
Sorry for the delay, I am trying to run the Kaspersky scan...

Opera/Netscape say that they have Java enabled in the tabs, but Kaspersky says they don't.

Kaspersky says Safari has it enabled in the left hand column that comes up in Kaspersky 7.0 when you click on the free scan button on the link you sent, but then safari asks me to download the java plugin anyways. When I try to download it, it gives an error message saying the administrator has blocked the operation.

AOL says the java is enabled, but has built-in security I'm not sure how to turn off.

and IE has had all plugins disabled since we first got the computer.

Firefox is still inoperable.

Sorry about this.

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January 18, 2009 at 11:01:10
I got a virus, including the best bdsm p0rn and a gay fetish sex link on my desktop (please note: I am not gay, and have never viewed gay porn, not that there's anything wrong with it). The virus broke system restore, Internet Explorer, Firefox, would not let us connect to most anti-virus or security sites (Safari did still work in case you need a browser), etc. The comment on disabling the hidden hardware device was the exact answer and solved the entire problem!!!! Thanks so much for that response!!!

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