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MSN Virus - Trojan Horse
Name: Bellak Date: October 23, 2006 at 05:31:17 Pacific OS: windows xp home CPU/Ram: Pentium 4 / 1Gb Ram Product: Clone
Comment:
seems i hav contracted a virus in msn wile opening a bogus image file ... avg has detected a virus .. Trojan horse PSW.Generic2.IJS .. it also picked up an infection .. "Downloader.Tibs" ... but doesnt seem to b able to fix or remove
Turn off (Disable)system restore Boot to safe mode Tap(F8)at boot up and shoose safe mode , run the ATF Cleaner, then Ewido Anti-Malware, While in safe mode run a full AVG scan
Reboot and re-enable System restore and run Avg again Post back if you need further assistance
" Please Post back to let us know if we helped "
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Response Number 2
Name: Bellak Date: October 24, 2006 at 00:22:43 Pacific
Reply:
gday there bob
thansk so much for this ...
i have dl/ updated programs as suggested ... pls bear with me here, technology and i are not great mates .. i am not so sure bout the "turn off disable system restore part .. where am i doing this lol ...
thanks Alan
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Response Number 3
Name: Bellak Date: October 24, 2006 at 01:36:35 Pacific
Reply:
bob
i hav managed to turn off disable restore lol ..
for the life om me am unable to start the pc in safe mode ... i hav an internet keyboard and hav locked the "F" key .. i hav no idea why i cant get it to start in safe mode ...
is there another way to get to safe mode or am i able to run these 2 programs you recommend safely / effectively in normal mode ??
thanks in anticipation
thanks Alan
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Response Number 4
Name: etking Date: October 28, 2006 at 19:57:27 Pacific
Reply:
Do you still have the email? Can you send it to me?
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