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MSN Messenger and IE not opening?

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Original Message
Name: -MisfitStyle-
Date: March 24, 2004 at 14:25:21 Pacific
Subject: MSN Messenger and IE not opening?
OS: Windows XP
CPU/Ram: Unsure
Comment:

My girlfriend is having trouble with her PC. I've been trying to help her, but it's difficult over the net'. Her problem is that, whenever she boots up her PC, McAfee comes up with a dialog saying that she has infected files. It does not, however, let her quarentine them or delete them. She cannot access MSN Messenger or Internet Explorer. Any thoughts?


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Response Number 1
Name: Kevin The Tech Dude
Date: March 24, 2004 at 16:12:04 Pacific
Reply:

Does it state what type of virus, worm or trojan it is finding???

As you already have found out that doing things via the net is difficult so we need a lot more information.

KTTD

No, I will not fix your computer


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