I turned on the computer this morning after hubby had been browsing last night. I got the dial up connection box for no reason, as soon as Windows loaded. I went online to see what he had done, and Norton immediately picked up 3 viruses, trojans, and deleted them. My home page had been hijacked to Cool Web Search, I believe it was. I ran Adaware, after getting the latest update and it found several new registry entries and values, all having to do with this Cool Web Search. I allowed it to remove the entries. Then when I opened my spyware blaster, and checked for updates, it told me an update was available, but I would have to download the update, it could not be updated with version 3.0. When I clicked on the link to go ahead and download the update it takes me to a search page, instead of the download page. I think I still have some of this trojan on my computer and it is blocking me from downloading the update. I restarted my computer and when Windows loaded this time, I got 2 errors. The first one was:
Windows cananot find C/WINDOWS/System32/services/wmplayer.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the start button and then click search. It gave me an option to click OK. I did and then I got another error message. This one said:
Could not load or run C/WINDOWS/System32/services/wmplayer.exe specified in the registry. Make sure the file exists on your computer or remove the reference to it in the registry.
PLEASE help me someone. I do NOT want to go into the registry on my brand new Windows XP. I have read it is a lot harder to get into and out of the registry and I am no computer expert at all. Could anyone tell me what to do next, in terms a computer illiterate woman can understand? Are these ligitimate files that Windows is searching for and how can I get rid of them, if not? I am running a virus scan right now to see if Norton picks anything else up. Any help would be appreciated. Thanks!
Dianna
