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Mendoza1[1].exe Virus

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Original Message
Name: Crusty_04
Date: July 30, 2006 at 18:30:57 Pacific
Subject: Mendoza1[1].exe Virus
OS: Windows XP Home
CPU/Ram: UNSURE
Model/Manufacturer: UNSURE
Comment:

Hey guys and gals,

I'm not real good with virus removal and my mother inlaw has a virus which she cannot remove with her virus software (Nod32).

The error response she is getting is:
File C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\HWCGZXKH\Mendoza1[1].exe is infected with multiple infiltrations.

It would not delete or quarantine the file and after she tried to manually remove it she received the same error so i think it is coming back.

Any idea's on how to fix this one?

Any help appreciated.

--Aaron--


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Response Number 1
Name: jabuck
Date: July 30, 2006 at 18:41:56 Pacific
Reply: (edit)

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.


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Response Number 2
Name: Crusty_04
Date: July 31, 2006 at 01:27:41 Pacific
Reply: (edit)

Logfile of HijackThis v1.99.1
Scan saved at 3:47:10 PM, on 31/07/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\System32\mssecure.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\taskmgr32.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [msconfig38] mssvcc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [Win32 Security Protocol] secure32.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Mircosoft Windows Developer Enviroment] devenv.exe
O4 - HKLM\..\Run: [secures23] mssecure.exe
O4 - HKLM\..\Run: [Windows Update Manager] taskmgr32.exe
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [Win32 Security Protocol] secure32.exe
O4 - HKLM\..\RunServices: [Mircosoft Windows Developer Enviroment] devenv.exe
O4 - HKLM\..\RunServices: [secures23] mssecure.exe
O4 - HKLM\..\RunServices: [Windows Update Manager] taskmgr32.exe
O4 - HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Win32 Security Protocol] secure32.exe
O4 - HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1154071059562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA676E0D-1D87-4F27-ADD3-3D2F2D032F5A}: NameServer = 203.0.178.191
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe


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Response Number 3
Name: jabuck
Date: July 31, 2006 at 20:21:42 Pacific
Reply: (edit)

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Download and install Ewido Security Suite We will need this later in safe mode

Be sure to update Ewido

Download killbox to your desktop from this link Killbox We will need it later in safe mode

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":

O4 - HKLM\..\Run: [msconfig38] mssvcc.exe

O4 - HKLM\..\Run: [Win32 Security Protocol] secure32.exe

O4 - HKLM\..\Run: [secures23] mssecure.exe

O4 - HKLM\..\Run: [Windows Update Manager] taskmgr32.exe

O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe

O4 - HKLM\..\RunServices: [Win32 Security Protocol] secure32.exe

O4 - HKLM\..\RunServices: [secures23] mssecure.exe

O4 - HKLM\..\RunServices: [Windows Update Manager] taskmgr32.exe

O4 - HKCU\..\Run: [Win32 Security Protocol] secure32.exe

Exit Hijack This but remain in safe mode.

Run Ewido from safe mode and let it delete all that it finds.

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Reboot into normal mode.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Post a new Hijack This log.



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Response Number 4
Name: Crusty_04
Date: August 3, 2006 at 20:36:21 Pacific
Reply: (edit)

Logfile of HijackThis v1.99.1
Scan saved at 3:04:53 PM, on 3/08/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\System32\VTTimer.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\W
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Mircosoft Windows Developer Enviroment] devenv.exe
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\RunServices: [Mircosoft Windows Developer Enviroment] devenv.exe
O4 - HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O12 - Plugin for .psd: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1154071059562
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbtcoms.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe


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Response Number 5
Name: jabuck
Date: August 4, 2006 at 20:47:41 Pacific
Reply: (edit)

Your log looks clean, are you running ok now?


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Response Number 6
Name: Crusty_04
Date: August 5, 2006 at 02:26:16 Pacific
Reply: (edit)

yeah. Apparently everthing is running fine. Thanks for the help.


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Response Number 7
Name: jabuck
Date: August 5, 2006 at 19:25:26 Pacific
Reply: (edit)

Glad we could help.


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