memory resident virus removal Win 7

July 12, 2011 at 01:20:43
Specs: Windows 7
The virus has prevented me downloading items by locking folders to which I attempt to save downloaded items. For example - "*.* could not be saved because you cannoit change the contents of that folder. Change the properties of the folder or create another folder."
Please can you recommend a removal tool
Operating system is Win 7 Pro.

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July 12, 2011 at 18:34:36

The following tool has had success in removing memory resident rootkits like MEM:rootkit.win32.Sst.a, etc.:

Please download the Kaspersky Virus Removal Tool:

Save it to your Desktop
Right-click the downloaded setup file and select 'Run as Administrator' to run it

At the main screen of the tool, in the AutoScan tab, make sure the first three options are checked
Next, scroll down to check the box next to the C:/ drive

Click on Start Scan

When the scan is finished, click on: Report (at the bottom)

In the Detailed Report screen, make sure the three buttons at the top are set to:
Autoscan, Do not group, and, Important events
Click on Save, and save to the Desktop

>>Please provide the Kaspersky Virus Removal Tool report in your reply.<<

Retired - Doin' Dis, Dat, and slapping malware.

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