McAfee couldn' remove generic PUP.z!fa in 2 c

March 18, 2011 at 10:36:51
Specs: Windows 7
McAfee support could not remove Generic PUP.z!fa in 2 chat sessions in 5 days--always want me to go to the next step--paying them to remove it although I have a valid subscription.

Help me/suggest something effective

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March 18, 2011 at 11:27:57
Dump McAfee like a hot potato...just not a good service. You should NEVER have to pay for virus removal when you pay for a subsctiption...ask for your money back on the removal they tried that didn't work.

Use MCPR.exe to remove it and then try Avast Free and then get it to do a bootscan on reboot and move all it finds to the chest.

Some HELP in posting on plus free progs and instructions Cheers

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March 20, 2011 at 07:32:21
I replied before but din't see it posted. I will use Avast after uninstalling McAfee.

Thank you so much for the advice

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