Hi, my sister's computer had a master boot record virus which I got rid of by using the Windows Recovery console to replace the boot record and master boot record. This seemed to work but a month later the Blue Screen of Death returned and the computer won't start up again. It's the family computer and the issue I had the first time was recovering the computer without needing to reinstall Windows since she has lost the CD and the product key. I managed to extract the product key last time from the hard drive and have written it down on the PC. So I have that at least. Not sure if I can use my own Win XP CD with her product key? There's nothing of vast importance on the PC, but I don't really want to lose the work / accounts setup etc. on the PC if I don't have to. Can you help get the PC up and running again since I expect the problem will come back again if I try a boot record replacement again, or am I better off wiping it and starting again? And if so can that be done using my XP disc and her product key? Please help soon. Cheers.

There's nothing of vast importance on the PC, but I don't really want to lose the work / accounts setup etc. on the PC if I don't have to....what do you mean exactly ??? how do you mean...the computer won`t start again maybe we can backup some data if possible... Windows XP user i would appreciate if everybody that has received help from me to say if my suggestions works

This seemed to work but a month later the Blue Screen of Death returned.. Post the BSOD error message exactly as seen on the screen. i_Xp/VistaUser

maybe you don`t have to format Windows XP user i would appreciate if everybody that has received help from me to say if my suggestions works

There are no especially important documents that need backing up. However there is some music, photos, and all the accounts are set up for each member of the family etc. Also I don't have the original XP disc so avoiding a wipe and reinstall would be good. With it being a boot record thing there's a good chance issues could arise even after formatting/reinstallation anyway. The computer will turn on but does not even get to the Windows loading screen it hangs after POST with a BSOD. BSOD states: A problem has been detected and Windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME If this is the first time etc etc... Technical Information: *** STOP: 0x000000ED (0x8736c7B8, 0xC0000006, 0x00000000, 0x00000000) ---------------- This looks pretty much like the one from before that was "fixed" by replacing the boot record and master boot record with the Recovery Console. I didn't have to reformat last time: replacement of boot records etc allowed the computer to start up and be used as if nothing had happened. However since the issue has returned, I'm guessing either it wasn't fixed, or the same thing has happened this time as before. I believe the original issue was caused by a website, since it hung during use on a streaming media website and a restart led to the BSOD. What caused it the second time I have no idea, since I wasn't around at the time. After all, it's not my PC.

http://support.microsoft.com/?kbid=... http://support.microsoft.com/?kbid=... . . ... Posting is provided "AS IS" with no warranties http://img515.imageshack.us/img515/... Grrrr... ....more

After you read the MS solutions tips and solved the problem here is something you might wat to take in consideration. The fact that you were infected would suggest that you are not using a proper virusscanner or your scanner is not updated. The fact your problem reoccurred proves that you STILL have not IMPLEMENTED PROPER security measures to deal with a simple Virus attac. The source of it all is probably still on your computer or you are connection to the source on a regular base. How about spending some time on that issue ?!