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many problems from errors

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Original Message
Name: dirtdog44
Date: February 23, 2006 at 18:01:35 Pacific
Subject: many problems from errors
OS: windows xp
CPU/Ram: pentium 4
Manufacturer/Model: gateway
Comment:

the application dll c:\winnt\system32\winspool.drv please check against your instalation diskette.
i keep getting that when i logon to my computer or try to open a program. most of my programs wont open, i have no icons or start bar. can ne one help me



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Response Number 1
Name: jabuck
Date: February 23, 2006 at 18:16:09 Pacific
Reply:

Can use the internet with the infected computer, if so..

Download Ewido Security Suite then set it up this way Ewido Setup Instructions reboot into Safe Mode and run Ewido

When the scan has completed, Ewido will create a report.txt file. Click the "Save Report" button on the bottom of the screen and save the log to your desktop.

Please reboot into normal mode and post the ewido log.


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Response Number 2
Name: bofra
Date: February 23, 2006 at 21:40:16 Pacific
Reply:

reboot in safe mode(f8),

either system restore prior to error date,
or
check printer connections and settings,
try to restore drivers from install cd,

check system properties device manager for conflicts...
:)


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Response Number 3
Name: dirtdog44
Date: February 24, 2006 at 03:40:19 Pacific
Reply:

i down loaded and ran the scan there were 379 problems and i was unable to save the report it kept poping up with an error that did not fix my problem with the desktop stuff


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Response Number 4
Name: XpUser4Real
Date: February 24, 2006 at 07:24:29 Pacific
Reply:

dirtdog44, try these 2 free online scans
On-line Spyware Scan
and the www.ewido.com on-line scan and remove all they find.

Hopefully my advice will help you...Please post back with your results....thanks


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Response Number 5
Name: Zenith
Date: February 24, 2006 at 09:56:25 Pacific
Reply:

Here are a couple of links. I know they say Windows 2000, but they should be applicable to XP also.

Second one deals specifically with no icons and taskbar.

No Desktop or Blank Desktop After Logging On to Windows 2000

No desktop or a blank desktop appears after you log on to Windows 2000


Search Engines Are Your Friends

Morpheus: There is a difference between knowing the path and walking the path. "The Matrix"


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Response Number 6
Name: dirtdog44
Date: February 24, 2006 at 14:31:30 Pacific
Reply:

xp user i ran the scans and deleted everything still no good. zenith the 2 links u gave me only work on 2000 not xp so does ne one know ne thing else im still getting the popup when i reboot and have no icons or startbar


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Response Number 7
Name: jabuck
Date: February 24, 2006 at 15:28:29 Pacific
Reply:

TRy running SmitRem then post a Hijack This log.

Please download smitRem.zip and save it to your desktop from this link http://noahdfear.geekstogo.com/smitRem.exe Do not run a it yet.

Open the file and it will extract itself to a new folder called SmitRem.

Reboot into safe mode.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again, this is normal.
Wait for the tool to complete and Disk Cleanup to finish, this may take a while; please be patient.

Post the SmitRem log, you can find it at C:\smitfiles.txt

Next go to Start > Control Panel > click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed.

Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.



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