Temporarily disable any of the following anti-spyware realtime protection programs that you may have Disable Realtime Protection
Then turn off Norton's ScriptBlocking:
To disable Norton AntiVirus Script Blocking:
Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
Click Options.
If you see a menu, click Norton AntiVirus.
In the left pane, click Script Blocking.
In the right pane, uncheck Enable Script Blocking (recommended).
Click OK.
Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt
Reboot into safe mode.
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.
Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":
O4 - HKLM\..\Run: [SvcManager] svhostz1.exe
Exit hijack this but remain in safe mode.
Set up the computer to view hidden files by going to start>control panel>folder options>view tab>tick the circle beside "show hidden files and folders" and untick the box beside "hide extensions of known file types" and "hide protected system operating files">apply>ok.
Navigate to and delete this file:
C:\WINDOWS\system32\svhostz1.exe
Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
In Safe Mode, run AVG Anti-spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.
AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.
Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).
Please download ComboFix to the desktop from this link:
http://download.bleepingcomputer.com/sUBs/combofix.exe
Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)
Please post the combofix.txt log.
Your java is out of date and can be exploited. Download the latest version of http://java.sun.com/javase/downloads/index.jsp
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
. Then from your desktop double-click on jre-1_6_0-windowsi586-p.exe to install the newest version.
Post a new Hijack This log please.
