Solved Malaware on Vista again and F8 not working :(

May 26, 2011 at 12:31:33
Specs: Windows XP
I turned on my computer and the VISTA Malaware came up, however it stated I had to buy the product to take out the virus. And I am not able to open any internet files or word documents
xpuser4real has been really helpful.

however I got the same problem and f8 seems not be working-is there any other way to get rid of this?

See More: Malaware on Vista again and F8 not working :(

Report •

May 26, 2011 at 13:32:05
✔ Best Answer

Try the following:

Restart the computer.
As the computer is booting into Windows, turn it off with the power on/off button.

When the computer is turned on the next time, Windows should notice that the computer did not successfully boot and give you the Options Screen.
From the Options Screen, can you get into Safe Mode?

Report •

July 12, 2011 at 06:24:24
Hello again! My computer seems to be infected again...and the first 5 times I tried to reboot with the on/off button, it did not ask me to go in Safe Mode?
How do I completely rid of this virus? Should I bring it in somewhere- I do not want to buy a new laptop as its barely 2 yrs old.

Report •

July 13, 2011 at 16:13:41
Sorry for the delay.

Are you able to get into Windows, but, if you do, the malware takes over and does not let you do anything?

Is the name of the malware Vista Antimalware, or Vista Antimalware 2011?

If so, you can try the following:

Note: If the infection does not let you download files to the infected computer, or you have no Internet connection, download the files/programs requested below to a clean computer and then transfer them to the Desktop of infected computer. You can use a USB flash drive, or other removable media (CD/DVD, external drive).

Please download iExplore.exe, which is a renamed copy of RKill:

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:

Save the file to the Desktop, and double-click on it.

Ignore any messages, and allow the file to run until the command window closes.

If you have problems running RKill, download any of the other renamed versions of RKill from its download page.

Without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

>>Please post the >Malwarebytes log< in your reply.<< so we can see where we are at, and plan any additional removal strategy.<<

Retired - Doin' Dis, Dat, and slapping malware.

Report •

Related Solutions

Ask Question