i have the same problem. i hope that everyone help me, please. i don't speack very well english but i understand. thank you murr, thank you xp user 4 real and every one. this is a copy of my logfile. i hope receive an answer solution. Logfile of HijackThis v1.99.1 Scan saved at 12.27.07, on 29/09/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe C:\WINDOWS\Explorer.exe C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe C:\Programmi\File comuni\Symantec Shared\ccProxy.exe C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\system32\spoolsv.exe C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\WINDOWS\System32\00THotkey.exe C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe C:\Programmi\Synaptics\SynTP\SynTPLpr.exe C:\Programmi\Synaptics\SynTP\SynTPEnh.exe C:\Programmi\TOSHIBA\TouchED\TouchED.exe C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe C:\WINDOWS\system32\TPSMain.exe C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe C:\Programmi\File comuni\Symantec Shared\ccApp.exe C:\Programmi\Messenger\msmsgs.exe C:\WINDOWS\system32\DrvMon.exe C:\Programmi\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe C:\WINDOWS\system32\TPSBattM.exe C:\Programmi\Alice ti aiuta\bin\mpbtn.exe C:\Programmi\StopDialers\StopDialers.exe C:\Programmi\File comuni\Symantec Shared\Security Console\NSCSRVCE.exe C:\Programmi\Internet Explorer\iexplore.exe C:\Programmi\Internet Explorer\iexplore.exe C:\Programmi\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.it/ R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,,C:\WINDOWS\__p9hEPQkbj.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: Various Class - {A8BE1DEA-03DC-4DBB-8A14-8637BFADF85C} - C:\WINDOWS\system32\kaboom.dll O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar2.dll O2 - BHO: ComCap - {E1B2E864-8BFC-4072-AE11-924E0F8BBA96} - C:\WINDOWS\system32\comcap16.dll (file missing) O2 - BHO: Intense - {FB47056B-B34D-410E-819A-E8A51CC8E2EB} - C:\WINDOWS\system32\Kaboom.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programmi\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programmi\File comuni\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programmi\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Programmi\SigmaTel\Driver audio di SigmaTel AC97\stacmon.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Programmi\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TouchED] C:\Programmi\TOSHIBA\TouchED\TouchED.exe O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun O4 - HKLM\..\Run: [EPSON Stylus C44 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe /P23 "EPSON Stylus C44 Series" /O6 "USB002" /M "Stylus C44" O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [firewall] C:\WINDOWS\timer.exe /i O4 - HKLM\..\Run: [OpwareSE2] "C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe" O4 - HKLM\..\RunServices: [MSN UPDATER] msnplugins.exe O4 - HKLM\..\RunServices: [Norton Secure] fsecure.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MSN UPDATER] msnplugins.exe O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe O4 - HKCU\..\RunServices: [MSN UPDATER] msnplugins.exe O4 - HKCU\..\RunServices: [Msn Messengers] msnmsgr.exe O4 - Startup: Stop Dialers.lnk = C:\Programmi\StopDialers\StopDialers.exe O4 - Global Startup: Alice ti aiuta.lnk = C:\Programmi\Alice ti aiuta\bin\matcli.exe O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe O8 - Extra context menu item: Aggiungi all'elenco di stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Anteprima Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Stampa ad alta velocità Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Stampa Easy-WebPrint - res://C:\Programmi\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-euro... O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/active... O17 - HKLM\System\CCS\Services\Tcpip\..\{D0F3132C-A045-4546-9E7C-02A3CDB30284}: NameServer = 85.37.17.11 85.38.28.69 O20 - Winlogon Notify: -lmizjfko - C:\WINDOWS\system32\dclmiz.dll (file missing) O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\ccPwdSvc.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccProxy.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Programmi\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Programmi\Norton Internet Security\comHost.exe O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.exe O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Console\NSCSRVCE.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programmi\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Symantec Corporation - C:\Programmi\Symantec\LiveUpdate\ALUSchedulerSvc.exe

0