lost c/drive content and desktop icon

Dell 14.0
June 11, 2011 at 18:04:26
Specs: Windows 7, INTEL dual core procs 320/4 GB
as i was working on internet and suddenly some updates or something ask me then i just press allow, dont know exactly wht happen and i didnt notice that time but after wards i saw no desktop icon even can not update antivirus ..lost c/drive content and desktop icon from my dell laptaop windows7 .. almost everything except few only some taskbar menu left and when i try to open c drive it shows this folder is empty..and desktop is blank..
plz help me out on above prob..
thanking u very much... kaptan singh

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June 11, 2011 at 18:30:33

Let's see if this solves your problem...

Download unhide.exe

Save it to your Windows folder
Right click on unhide.exe and select: Run as administrator
Restart the computer.

This will unhide folders/files set to hidden by an infection.

Next, download iExplore.exe, which is renamed copy of RKill:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Now, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy.

Retired - Doin' Dis, Dat, and slapping malware.

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