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lost cd drive, infected, please hel

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Original Message
Name: marialoman
Date: February 8, 2005 at 12:58:45 Pacific
Subject: lost cd drive, infected, please hel
OS: win xp
CPU/Ram: 512
Comment:

i am working on a laptop that is totally infected with ist, kaaza, browser hijackers. it has lost it's cd drive, doesn't recognize it at all. the device manager page is blank. it won't go on the internet. i can't load a cd. adaware is already on there, and i can run it, even in safe mode, delete everything, (424 objects) but they all come back. there is no floppy drive. so i can't download anything to fix it from the internet, can't use cd drive.it had macafee, but it says it is partially uninstalled, so i can't even run a virus scan. please help. thanks, maria


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Response Number 1
Name: tamtam
Date: February 8, 2005 at 13:51:27 Pacific
Reply:

Hi, maybe the steps in following post brings an answer http://www.computing.net/security/wwwboard/forum/14777.html
Look at response nr 2


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Response Number 2
Name: marialoman
Date: February 8, 2005 at 14:01:48 Pacific
Reply:

it is a lap top, i can't take the harddrive out. what else could i try? i need for it to find the cd drive, ???


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Response Number 3
Name: Rimfire
Date: February 9, 2005 at 01:10:13 Pacific
Reply:

It should have worked in safe mode.

You could try pressing Control-Alt-Delete and close every program except explorer. Then try running all you cleaner programs. Although it would be better if Spybot Search & Destroy was also in your armourary. You can find a link to this at the top of this forum.


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