Links redirect me, Google Chrome won't work

October 24, 2010 at 16:54:04
Specs: Windows XP

If I open Google Chrome and try to go to a website, regardless of what it is, it says it can't be displayed. I can go to websites on Firefox (haven't tried IE) but when I try to click on links in Google, I get redirected somewhere else. I downloaded Malwarebytes, renamed it so it would run (virus was preventing it) ran it, found three infections, deleted them, but I'm still having the same problem. Tried updating Malwarebytes, but I get an error when I do. Any suggestions on what to do?

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#1
October 25, 2010 at 15:00:43

"Tried updating Malwarebytes, but I get an error when I do. Any suggestions on what to do?"

If it won't update after installing, update manually.
http://www.malwarebytes.org/mbam/da...
Download & install.

Common Issues, Questions, and their Solutions, Frequently Asked Questions.
http://forums.malwarebytes.org/inde...


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#2
December 5, 2010 at 14:49:25

I have been having the same exact problem; there was one specific point at which chrome ceased to work (whatever it was, it was notable; it caused the first unwanted restart I've dealt with in Win7). Uninstalling and reinstalling chrome does nothing whatsoever. Additionally, I have been having the google links in firefox or explorer redirect me to ad sites.
PC Matic isn't finding any malware, neither is AVG, Lavasoft's Ad-Aware, or Spyware Doctor.

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#3
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Related Solutions

#4
December 5, 2010 at 17:36:52

well, thanks for the many, many links. I'm nearly 100% sure you're being sarcastic; I actually did try Malwarebytes, beforehand, awhile ago, and I figured since I was adding to an existing thread I would not repeat information posted beforehand, as OP mentioned it had not worked. Maybe if I had mentioned that you wouldn't have vomited links all over the place.

I mentioned everything I had tried. If it's irrelevant, fine. I didn't bother posting my HijackThis log because the pattern of searching pointed out very little success with people using that method.

Since I actually found a solution to this problem (elsewhere) I thought I'd mention it.

The primary utility which actually found and removed the malware responsible was TDSSKiller, by kapersky.
http://support.kaspersky.com/viruse...

This was, by the way, free. At a friend's recommendation I also cleaned up my windows hosts file, which had unwanted entries.

After this I have had zero redirects and Chrome works again.


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#5
December 5, 2010 at 19:20:52

"I'm nearly 100% sure you're being sarcastic"
100% not, sorry about that fedorafreak.

"as OP mentioned it had not worked"
TDSSserv.sys will stop programs like Malwarebytes running. The links showed the tricks on how to get Malwarebytes or any other infection program working.
Go to Start > Control Panel > System > Hardware > Device Manager > View > Show Hidden Devices.
Scroll down to “Non-plug and Play Drivers” and click the plus icon to open those drivers.
Then search for “TDSSserv.sys”
Right click on it, and select “Disable”
Note: If you select Uninstall, it will install itself again when you reboot the system, so DON’T select Uninstall.
Restart your pc.
Removing this file, removes it out of Device Manager.
c:\windows/system32/drivers/TDSSpqlt

"TDSSKiller, by kapersky"
Yep, once you know the problem, that's the perfect tool.

"I also cleaned up my windows hosts file, which had unwanted entries"
The badies are always ahead of the goodies, a lot of badies love the host file.

Now you need to improve your defenses to stop this happening again.


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