LCD black but works in safe mode w/external

Hewlett-packard Hp pavillion dv6 series...
January 16, 2011 at 19:27:29
Specs: Windows XP
Display almost black very slight trace images but not enough to see cursor consistently. When I close the laptop display and reopen sometimes I see the screen images for a brief second then black again. Hooked up external monitor and restarted in safe mode. The external shows the display but the laptop still does not. Ran malwarebytes in safe mode and identified PUM.Hijack.Start. Removed it but have not restarted my computer yet since I was also running a McAfee full scan. This is where I am right now, any help will be greatly appreciated! Thanks.

See More: LCD black but works in safe mode w/external

Report •

January 16, 2011 at 21:20:51
I tried to restore to a previous check point. Would not restore successfully. Now when I go into Safe Mode it won't start properly and goes to a blue screen, shuts down, reboots in normal mode with a blank screen. It won't allow me to go into safe mode anymore. So frustrating! Please help!

Report •
Related Solutions

Ask Question