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Laptop locked up with blue screen

March 14, 2011 at 13:50:02
Specs: Windows XP

He has a blue screen and is unable to access the internet on windows xp? He is old and has had back surgery, not easy for him to get around. He lives in another city as he's retired and I have to work. So I can't drive 4 1/2 hrs away to assist him right away. Is this something he can easily fix at home or does he need to take it in for repair? Thank you

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#1
March 15, 2011 at 18:54:53


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#2
March 15, 2011 at 19:07:34

"So I can't drive 4 1/2 hrs away to assist him right away"

No need, both of you install this & you can remotely do it for him.

TeamViewer
http://www.softpedia.com/get/Intern...
http://www.softpedia.com/progScreen...
http://www.teamviewer.com/index.aspx
Manual
http://support.teamviewer.com/index...
http://support.teamviewer.com/index...


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