klez has infected explorer.exe, cmd.exe
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Original Message
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Name: klumpra
Date: August 22, 2002 at 21:02:33 Pacific
Subject: klez has infected explorer.exe, cmd.exe
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Comment: hi. the symantec tool can't clean up klez from my laptop because it is in used files such as cmd.exe and explorer.exe. what are my options? i am running win2k on a dell inspiron 5000e laptop. thanks.
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Response Number 1
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Name: edsod
Date: August 22, 2002 at 23:47:28 Pacific
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Reply: (edit)Try this tool also (you can download it to a floppy) to see what it finds
http://www.webattack.com/download/dlantiklez.shtml
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Response Number 2
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Name: klumpra
Date: August 23, 2002 at 06:30:08 Pacific
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Reply: (edit)thanks. however, it reports that those files are infected, copies them, says it will clean them upon restart, but they persist. so, the problem still exists.
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Response Number 3
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Name: Underdog
Date: August 23, 2002 at 16:06:04 Pacific
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Reply: (edit)Try an on-line virus scanner. If you have got klez then it has definitely disabled your AV program. Installing another AV program will only be disabled also. One on-line virus scanner is Trendmicro.com. They also have instructions on removing the Klez virus. Good Luck! Underdog
V-Peace-V
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Response Number 4
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Name: Palival
Date: August 24, 2002 at 12:44:43 Pacific
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Reply: (edit)Hello,
These files are already open in Windows mode. So restart your computer in SAFE mode and try again. I will recommend you try this tool CleanKLZ.exe. But you should start your system in SAFE mode first. You can get it from http://srnmicro.com/downloads/CleanKLZ.exe
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