Sometimes Norton Antivirus comes up with the following message: "The file C:\System Volume Information\_restore{1E25B912-71EE-49EC-B354-3F0E67A9AB53}\RP42\A0008557.exe is infected with the virus Keylogger.Trojan. Not able to repair the file/acces denied." When I scan my computer with Norton Antivirus (updates installed up till now), the scan comes up with no virus at all. I get the message when I leave my PC unattended for a while. Symatec does not have any additional information about Keylogger.Trojan. Does anybody has experience with this Trojan and how to remove this. I'm not able to acces the folder C:\System Volume Information\_restore{1E25B912-71EE-49EC-B354-3F0E67A9AB53}\RP42\ myself. Also several Trojan scanners come up with " No Trojan detected on your PC" (or soemthing like that).

try a scan at www.housecall.antivirus.com and at www.pandasoftware.com Then download a TRIAL for TROJAN HUNTER from http://www.misec.net/trojanhunter/ and run its scan also.

that file is stored in your restore folder, disable restore, reboot the re-enable restore. http://service1.symantec.com/SUPPORT/nav.nsf/docid/2000092513515106 see that write-up for more info.

Windows XP: 1. Click Start, and then right-click My Computer. 2. Click Properties. 3. Click the System Restore tab. 4. Check Turn off System Restore. 5. Click Apply, and then click OK. 6. Restart the computer. 7. Run LiveUpdate, and download the latest virus definitions. 8. Verify that NAV is set to scan all files and all drives, and then scan the computer. 9. After cleaning the infected files, repeat steps 1 through 6, except in step 4, uncheck Turn Off System Restore.

It worked! Thanks!