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Keylogger and Trojan Removal Help!

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Name: rocket61
Date: September 25, 2007 at 07:44:00 Pacific
OS: Vista Home Premium
CPU/Ram: AMD Turion64 X2/ 2GB
Product: Acer Aspire 5100
Comment:

Hello,

This week i opened the internet to go to my blog and make a new post. When i logged in, i noticed that someone got their hands on my page and deleted a lot of content and wrote a lot of their own. I quickly fixed it up and changed my password. Then a few days later, the same thing happened. Someone got into my account and posted a lot of immature content. Like before, i then quickly fixed it up and changed my password.

I ran Anti-Trojan Elite and it said it found trojans but id have to register to remove them. The main thing im concerned about are keyloggers. I dont know how to detect them and nor do i know how to remove them.

someone is finding a way to get my passwords for my various accounts. I dont know how they are doing it. I only use my laptop to go on the internet and to for work. I dont use public computers. So the change that my login information for a few accounts got saved on a public computer is very slim to none.

Could someone please help me and suggest a way to stop who ever it is from getting my passwords and information and to detect and destroy a potential keylogger?

Thanks in advance. I will be axiously waiting for your responce.



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Response Number 1
Name: ScoobyDoo
Date: September 25, 2007 at 10:02:51 Pacific
Reply:

You have not given any ideas as to what protection you are running currently. Jabuck may want to see a hiackthis log but please wait till he request's it before posting.

In the mean time ... try running this free online scan. Post back what, if anything it finds.

BitDefender : http://www.bitdefender.com/scan8/ie...



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Response Number 2
Name: rocket61
Date: September 25, 2007 at 10:24:24 Pacific
Reply:

thanks for the response. the online scanner said that it failed to load. I have been running NOD32 as my anti-virus since the first day that iv had this laptop.


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Response Number 3
Name: XpUser4Real
Date: September 25, 2007 at 13:52:38 Pacific
Reply:

http://www.filesland.com/companies/...
Give that cleaner a shot and probably even do a free online scan with:
http://www.spywareinfo.com/xscan.php
and remove all it finds

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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Response Number 4
Name: ScoobyDoo
Date: September 25, 2007 at 17:12:17 Pacific
Reply:

If your Internet Explorer Security Level is set to High or You have it set on a custome level. The Bitdefender active x plugin will fail to load. Check the secuity level. If it is set to high, move the security bar down to the medium level and apply, ok.

Close all instances of IE. Reopen and try, navigate to the site and try again.

See if that works . if not ... ???



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Response Number 5
Name: rocket61
Date: September 26, 2007 at 17:03:44 Pacific
Reply:

im using firefox. not internet explorer. the software that was suggested is not compatible with Vista. (i think. i cant get it to work). would you like me to post a hijackthis log?


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Response Number 6
Name: ScoobyDoo
Date: September 26, 2007 at 18:45:29 Pacific
Reply:

I just come through here on occasion. I am not authorized to request HJT logs here. You will have to wait for Jabuck. Sorry



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Response Number 7
Name: XpUser4Real
Date: September 26, 2007 at 19:26:47 Pacific
Reply:

use IE and try the free x-cleaner scan as I mentioned in response 3.
You can use the other cleaner I suggested.

Some HELP in posting on Cnet plus free progs and instructions Glad to Help!


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Response Number 8
Name: Outlander
Date: September 28, 2007 at 11:51:38 Pacific
Reply:

"the software that was suggested is not compatible with Vista."

The REAL issue has been found :p

You can try AVG, but I dont know if it works right in Crapista.

Core2 Duo 1.86
1GB DDR2 667
Nvidia 8500GT
Asus P5L-MX


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Response Number 9
Name: rocket61
Date: September 28, 2007 at 14:37:19 Pacific
Reply:

none of those scanner found anything. any other suggestions?


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