there is b.exe file write the following in cmd : del C:/documents and settings/owner.omalfamily/local settings/temp/b.exe our patience is big

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then search for the file again you may receive a message "Access is denied" then write ATTRIB C:/documents and settings/owner.omalfamily/local settings/temp/b.exe -H -S -R and try again our patience is big

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Following instructions for del C:/ come back was C:\ documents and settings\OWNER.OMALFAMILY>

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so it`s done now look for b.exe again and see if it`s there our patience is big

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I checked Dir C:/s b.exe again, and the same come back occured as before showing 1 file(s) 152, 576. I also ran Dir C:\windows\system b.exe and the come back was a list of files (26) that were all date 2004 and earlier. Under the list was also "File not Found".

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Also, When I earlier entered th del C:/ command, the come back was Invalid switch - "documents" , if that helps.

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Hello Our patience is Big. I think i did successfull delete b.exe from the Temp file noted above. I've run the Dir/s command several times and the msg niw is "File not Found" However, the problem persists unabated. If fact, every single attempt ive made, except one, to run a malicious software scan has been terminated as soon as it started to scan. The one prgram that did run and complete a scan found the following: 1) Trojan.Donwloader.47149 msa.exe, deleted; and 2)Trojan.dowwnloader.47369iehelpmod.dll,Incurable.moved.

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in the task manager write explorer that should do it sorry for the delay our patience is big

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Following you last instruction, the reponse to putting explorer in the task manager was : "You cannot access the specified file, device or file. You may not have the appropriate permission to access them".

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navigate to c:\Windows\ right click click on explorer.exe > go to security tab > unckeck all check in Deny section and check everything in allow section do the same to the another explorer.exe file because there are two of them ( it`s located in Windows folder as well ) our patience is big

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Maybe I didn't navigate to C:\Windows correctly. I put cmd command and got to black window which had C:\documents and settings\OMALFAMILY> I put C:\windows\ after that and got "C:\Windows\ is not recognized as an internal or external command, operable program or batch file".

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maybe, maybe correct your mistake our patience is big

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When I put C:\Windows \ into task manager, the repponse was the same as before "You cannot access the specified file, device or file. You may not have the appropriate permission to access them".

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make sure you`re an admin refer to Response Number 16 don`t navigate to Windows path with cmd in task manager write C:\WINDOWS and press ENTER our patience is big

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I could not log on as Admin in regular mode so I did so in Safe Mode.I attempted to open C:\windows\ as administrator and again recieved the same reply "You cannot access the specified file, device or file. You may not have the appropriate permission to access them".

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refer to response number 16 and do the same to c:\Windows\folder our patience is big

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tjojr1, you've spent alot of time on this. You can try unhackme: http://www.greatis.com/unhackme/dow... Use the beginners guide on the left side of the download page. Make sure to run all the scans and if you run into a problem you don't know if you should delete do a google search on it and see if it is safe to delete or post the problem back here. Run the scans untill the PC is clean of infections. I have used it for 2 other cases of b.exe which is a rootkit. Good Luck PS: DON'T delete anything that you don't know....post back Some HELP in posting on Computing.net plus free progs and instructions Cheers

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I tried to download and run unhackme. although I believe the download completed, i could not, using Task manager, unzip/open the file to get the program to run. As for Imperator's prior advice to log in as adminitrator and enter C:\Windows\folder into task manager, i again was told "You cannot access the specified file, device or file. You may not have the appropriate permission to access them".

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1.Open Internet Explorer 2.Click on Tools 3.Click on Internet Options 4.Select SEcurity tab and click Custom Level 5.In the Miscellaneous section, set the ‘Launching applications and unsafe files’ to Prompt (recommended) 6.Click OK ( or Apply ) our patience is big

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I would then suggest a repair install: http://www.microsoft.com/windowsxp/... You will need an XP install disc to do this. Home=Home, Pro=Pro, you can't mix and match. You will have to redo your critical updates after that. Some HELP in posting on Computing.net plus free progs and instructions Cheers

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