Internet Searches Redirected Cant Right Click

July 3, 2011 at 11:48:34
Specs: Windows XP
Lately The Internet Keeps Redirecting Most of My Searches To A Handful of Random Sites, and When I go to My Documents or Any Other Folder and attempt to Right Click on an Icon The Entire Folder Closes, and I get a pop-up Saying Windows Explorer Has Encountered a Problem and Needs to Close--What Do I Need To Do to Clear This?

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July 3, 2011 at 16:12:30

You have a few issues, there...

Try the following:

First, temporarily disable all AntiVirus/AntiSpyware software while these steps are being completed, to keep these programs from interfering with the repairs.

This can normally be done by right clicking the software's Taskbar icon, or accessing each software through Start - Programs.

Some tips if needed:

Now, download exeHelper from one of these two places:

Save the file to the Desktop.

XP users, double-click the file to run it.

A black window should pop up
Close the program, once the fix is completed.

>>Please post the contents of the exehelperlog.txt in your reply.<<
[It is created in the directory where you ran exeHelper, and should also open at the end of the scan.]

Next, download TDSSKiller

Save it to the Desktop.
Now, double-click* on TDSSKiller.exe to run the program.

Click the 'Start Scan' button.

Do not use the computer during the scan

If the scan completes with nothing found, click Close to exit.

When the scan finishes, it displays a Scan results screen stating whether or not an infection was found on your computer.

To remove the infection, click on the Continue button.

If it does not say Cure on the results screen, leave it at the default action of Skip, and press the Continue button.

Do not change to Delete or Quarantine as it may delete infected files that are required for Windows to operate properly.

Reboot to finish the cleaning process.

A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. is created and saved to the root directory (usually Local Disk C:).

>>Please provide the contents of TDSSKiller in your reply.<<

Now, download from the following link:

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:

Save to the Desktop.

Double-click on the downloaded file to run the tool.

A black DOS box briefly flashes and then disappears. This indicates the tool ran successfully.

If not, delete the file, and then download and use another RKill file from the same link above.

If it still does not work, repeat the process and attempt to use one of the remaining versions until the tool runs.

Once the tool completes its work, the window closes and a log is displayed.

>>Please post the contents of the RKill log in your reply.<<

Without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon)

Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.

Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

>>Please post the >Malwarebytes log< in your reply, and we will determine if anything else needs done.<<

Retired - Doin' Dis, Dat, and slapping malware.

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