Maybe you can see something in here that could explain why my scroll bar will scroll to far and miss stopping where is should stop. If I use the arrows on the scroll bar, I can control it fine, but While I'm typing now in this box, if I click inside the scroll box it will go all the way down to the bottom (and this is a long message) and when I try to bring it back up to the top it will jump up just a little then fall right back down to the bottom again. I have to use the arow up and down on my keyboard to have good control over the page or this message box. This doesn't seem to happen in windows, just on the internet. I did notice that this started to happen sometime after the last windows update. Last night I ran my Ad-ware and Spybot and quarantined all that the programs had check markes in front of them. I went into safe mode and did scan disk and defrag last night. Then this morning I upgraded to the 30 day free trial of Zone alarm and then I ran Norton antivirus scan. Norton didn't find anything. I'm not getting disconnected from the internet every few minutes like I was before, but I am still having trouble with the scrolling. Here is my log file. Logfile of HijackThis v1.97.5 Scan saved at 3:06:31 PM, on 11/20/2003 Platform: Windows ME (Win9x 4.90.3000) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.exe C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\SYSTEM\MPREXE.exe C:\WINDOWS\SYSTEM\STIMON.exe C:\WINDOWS\SYSTEM\MSTASK.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.exe C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.exe C:\WINDOWS\SYSTEM\ZONELABS\VSMON.exe C:\WINDOWS\EXPLORER.exe C:\WINDOWS\SYSTEM\RESTORE\STMGR.exe C:\WINDOWS\TASKMON.exe C:\WINDOWS\SYSTEM\SYSTRAY.exe C:\WINDOWS\SYSTEM\WMIEXE.exe C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.exe C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.exe C:\WINDOWS\SYSTEM\WF2K.exe C:\WINDOWS\SYSTEM\DDHELP.exe C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.exe C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.exe C:\WINDOWS\LOADQM.exe C:\PROGRAM FILES\DESKTOP MESSENGER\8876480\PROGRAM\BACKWEB-8876480.exe C:\PROGRAM FILES\AIM95\AIM.exe C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.exe C:\PROGRAM FILES\CENTURYTEL\FPTOOL.exe C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.exe C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\SYSDOC32.exe C:\PROGRAM FILES\CALLWAVE\IAM.exe C:\WINDOWS\SYSTEM\TAPISRV.exe C:\WINDOWS\DESKTOP\HIJACKTHIS.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchcentrix.com/sidecat.jsp?p=98567&id=160106209206179157 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://totalinternet.snap.com:8005/channel/search/0,11,totalinternet-0,00.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet.snap.com:8005/channel/search/0,11,totalinternet-0,00.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.centurytel.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://totalinternet.snap.com:8005/channel/search/0,11,totalinternet-0,00.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.centurytel.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://totalinternet.snap.com:8005/channel/search/0,11,totalinternet-0,00.html R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchcentrix.com/sidecat.jsp?p=98567&id=160106209206179157 F1 - win.ini: run=hpfsched O2 - BHO: (no name) - {F8A53FBE-5846-11D2-A022-006097D2400E} - C:\PROGRAM FILES\MINDMAKER\COMMON FILES\WINDOWS\IELINK.DLL O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-DFF7-EC6BF4D5FA7D} - C:\WINDOWS\GSIM.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s O4 - HKLM\..\Run: [SystemTray] SysTray.exe O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.exe O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe O4 - HKLM\..\Run: [WinFast_2K] C:\WINDOWS\SYSTEM\WF2K.exe O4 - HKLM\..\Run: [WinFast2KLoadDefault] rundll32.exe wf2kcpl.dll,DllLoadDefaultSettings O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.exe O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.exe /LOADQUIET O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.exe O4 - HKLM\..\Run: [LoadQM] loadqm.exe O4 - HKLM\..\Run: [LDM] C:\Program Files\Desktop Messenger\8876480\Program\backWeb-8876480.exe O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.exe O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks" O4 - HKLM\..\RunServices: [NPROTECT] C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.exe -service O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.exe" /background O4 - HKCU\..\Run: [Total Internet] C:\PROGRAM FILES\CENTURYTEL\FPTOOL.exe O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.exe O4 - Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe O4 - Startup: Event Minder Reminders.lnk = C:\HALLMARK\EMREMIND.exe O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Startup: NkVwMon.exe.lnk = C:\Program Files\Nikon\NkView4\NkVwMon.exe O4 - Startup: Image.LNK = C:\Program Files\Norton SystemWorks\Norton Utilities\IMAGE32.exe O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000 O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: AIM (HKLM) O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/ACTXCAB.CAB O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?4,0,1323,0 O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.exe O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB O16 - DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} (CMV5 Class) - http://www110.coolsavings.com/download/cscmv5X.cab O16 - DPF: {70522FA2-4656-11D5-B0E9-0050DAC24E8F} - http://www.iwon.com/ct/pm2/iwonpm1,0,2,3.cab

Strange. I have noticed the same exact problem with the scroll bar in entry boxes recently, and also associated it with the latest Windows Update security patch. When viewing a long text in a text entry box, the first pass through it works OK. However, once I reach the bottom it is difficult to scroll back up and have the slider work correctly. I can click on the slider and slide it up to the point I want and release it. But as soon as the mouse cursor away from the slider, it drops to the bottom of the box. However, it does not occur all the time. For example it seems to be working OK for this entry. I have seen it occur running Adobe viewing a large PDF fine in a Internet Explorer window also.

Lots of people (including me) are experiencing this after installing one of last week's MS critical updates. Here is a copy and paste from the MS Community Newsgroups - I'm sorry I don't have the link but I did save this because I posted it on another forum. Hopefully, MS is "working on" a fix for their latest "fix": "After I installed the Automatic Updates that were > available last Friday and yesterday (11/16/03), I've been > having problems scrolling. I would like to page down > using a single click on the scroll bar, but it pages down > twice or three times. It is very annoying. This happens > on any application with a scroll bar. I checked the > knowledge base but I could only find one similar problem > that involves a logictech mouse, which I don't use. This > problem occurs both on my work computer and my home > computer. Hi I would think you got this effect from the security update MS03-048/KB824145. Microsoft is aware of this problem with KB824145 and looking into it. Cumulative Security Update for Internet Explorer (824145) http://www.microsoft.com/technet/security/...in/MS03-048.asp -- torgeir Microsoft MVP Scripting and WMI, Porsgrunn Norway Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter"