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Internet Interruption

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Name: Insolent Monkey
Date: October 3, 2009 at 10:30:01 Pacific
OS: Windows Vista Ultimate
Subcategory: Viruses
Comment:

I think I may have a computer virus that is
interrupting my internet connection. My
network device says that I am connected to
the internet, but when I try to load a page on
any browser (IE, Firefox, or Chrome) it says
the connection was interrupted and will not
load any page.

I have tried to run a diagnose and repair, but it
says no problems were found. I have tried
resetting my router and modem, my computer,
and I have performed a system restore. It is
not a problem with the modem or router as I
am able to connect to the internet on another
computer.

I have TrendMicro protection. I have a run a
complete system scan and it said it found 3
problems, but fixed them. Now when I run the
scan it only finds one potential threat, but I
think it is just a regular cookie that I've always
had. But I still have the same problem.

I have a HijackThis log and can post it if
requested.



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Response Number 1
Name: capt
Date: October 3, 2009 at 11:51:18 Pacific
Reply:

Have you tried turning off your Trend software to see if is causing the problem?


0

Response Number 2
Name: Insolent Monkey
Date: October 3, 2009 at 14:53:38 Pacific
Reply:

Capt,
That actually worked! Thanks for your help. I'm curious as to why
TrendMicro would suddenly start causing this though. I've had it
for years and never had that problem.


0

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