Internet Explorer is running slow

August 26, 2009 at 16:59:26
Specs: Microsoft Windows XP Professional, 2.6 GHz / 511 MB

Yesterday I finally got rid of my "Warning! Your're in danger!" virus that took over all of my programs and desktop. I used Malwarebytes' Anti-Malware. After I got rid of the virus, I ran Malwarebytes' Anti-Malware, Spybot Search & Destroy, and then I downloaded McAfee Security Center (from Comcast.net). I also noticed that I have a red shield with a white x at the bottom right that is Windows Security Alerts (Center). I also have Auto-Block that pops up and lets me know that it has quarantined or removed files. I even think I have Symantec Antivirus.

So as you can tell, I understand some of these, but am kinda unsure about the others. McAfee, Malwarebytes, and Spybot seem simple and I can just run them when I need something fixed... and McAfee does a bit more to protect my computer. I think?

Since I fixed the virus last night, I woke up this morning and my internet explorer has run very slow. It even stopped opening. It would open, but would load for minutes until a pop up came up and said it was not responding.

So Auto-Block came up and showed a couple viruses that listed files from Symantec Antivirus... they were all listed as being located in C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition and they were in a Temp folder.

I then opened Symantec AntiVirus and clicked Unload Service under the File dropdown menu. Then I restarted my computer, and I could get on the internet. But IE is still very slow. And on myspace, it was, and still is, extremely slow.

So right now, I have Windows Security Center with Firewall and Virus Protection turned ON, but Automatic Updates is OFF.
McAfee has a green circle with a white check saying Yes to "Am I Protected?" Both of these have been updated in the last 2 days too.

Any advice on what I should have running? What should I keep/get rid of? Thanks and sorry about the long explanation. I just wanted to try to give you as many details as possible. Thank you


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#1
August 26, 2009 at 17:57:12

The problem stems from having two security systems . To uninstall them you will need the uninstall tools ( they wont uninstall from programs and features )

http://www.majorgeeks.com/McAfee_Co...

http://www.majorgeeks.com/Norton_Re...

As for advice , I don't like either one but I hate McAfee more , As your slow down followed the install of Mcrappy I think you should uninstall that .
If the reason for installing Mcafee is that the trial for Norton is coming to an end and Comcast gives you McAfee for free ( that's all It's worth ) then there are better free ones out there , such as Avast or AVG free .
Anyway the McAfee firewall is the most likely cause of your slow down .


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#2
August 26, 2009 at 22:36:41

So if I get rid of McAfee, should I go ahead and "Load Service" on Symantec Antivirus? I am just wondering what will happen after I get rid of McAfee.

I did a search and I don't have any "Norton" Antivirus.

Do the other programs I have matter (Malwarebytes' Anti-Malware, Spybot Search & Destroy, etc)?


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#3
August 27, 2009 at 06:04:39

OK , last question first , yes keep Spybot s&d and MBAM you may also want to add Spywareblaster and SuperAntiSpyware , they will not interfere with the Antivirus .

So you have Symantec AV , The confusion on my part is because Norton is owned by Symantec and Norton is more common in the home environment , But yes use the AV of choice but only one .
System protection needs to be multi layered because one product will not give 100% cover
The shield from windows security center is normal and should be there .
To clean up old temp files I sue CCleaner

http://www.ccleaner.com/download

and then defrag this speeds thing along .
I feel sure that things will run quicker now that McAfee has gone .
One of the main reasons for malware infection is out of date software like Flash , Java , Adobe reader . To help keep up to date Secunia PSI ( free ) makes the job much easier ,

http://secunia.com/vulnerability_sc...

..............


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#4
August 29, 2009 at 14:18:20

Thanks for the help. I used the CCleaner and Secunia PSI and everything seems to be running well. Thanks!

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#5
August 29, 2009 at 16:04:14

Thanks for getting back , your feedback will help others .

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