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Internet connection

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Name: gabby812
Date: September 24, 2009 at 14:06:47 Pacific
OS: Windows XP
Product: Microsoft Windows xp professional edition
Subcategory: General
Tags: internet, reformat, xp pro, desktop
Comment:

I reformatted my Gateway computer because it had many viruses on it. It has the XP home edition on it before, but when I reformatted, I used xp pro. The installation process worked all the way through, but now I don't have internet connection. This is a desktop computer and it is not wireless. PLease help.



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Response Number 1
Name: paulsep
Date: September 24, 2009 at 14:21:37 Pacific
Reply:

How exactly is it connected?
Are you using a router to connect to the internet?
Open CMD by Start / Run / CMD and type ipconfig /all
Post the result.


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Response Number 2
Name: XpUser4Real
Date: September 24, 2009 at 15:06:10 Pacific
Reply:

check in your device manager for any conflicts and then
download some drivers on another PC and put them on a
thumbdrive or a disc to load onto the problem PC.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 3
Name: gabby812
Date: September 24, 2009 at 19:23:03 Pacific
Reply:

When I typed in "ipconfig/all", the response it said is:
"Windows IP Configuration"...
Does that sound right?
Oh I am SOOOO happy you are helping me... thank you!


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Response Number 4
Name: gabby812
Date: September 24, 2009 at 19:25:55 Pacific
Reply:

To reply to xpuser4real, I am really not tech saavy AT ALL, so when you say those terms, I dont understand... please advise HOW to get to device manager.. and I dont know what a thumbdrive is??? Im sorry.... :(


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Response Number 5
Name: paulsep
Date: September 24, 2009 at 19:31:52 Pacific
Reply:

@gabby812

Yes it sounds right, but I need to know the output of that command, that is shown to you.


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Response Number 6
Name: XpUser4Real
Date: September 24, 2009 at 23:35:46 Pacific
Reply:

when in doubt, try google.com , it will explain everything

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 7
Name: gabby812
Date: September 25, 2009 at 07:33:14 Pacific
Reply:

I typed it in again the same way and it says "Windows IP Configuration" and THATS IT!!! nothing else shows up.
Im using a reuter to connect


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Response Number 8
Name: XpUser4Real
Date: September 25, 2009 at 10:13:13 Pacific
Reply:

gabby812, here's how to find your information :)
http://tinyurl.com/yam5vk7

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 9
Name: gabby812
Date: September 25, 2009 at 15:55:50 Pacific
Reply:

OK...
when I go to the Device Manager, there are yellow exclamation points on the following:
Other PCI Bridge Device
PCI Device
PCI Simple Communications Controller
Sm Bus Controller
Unknown Device
Video Controller (VGA)

Does this information help??

Another thing, when I installed the xp for Gateway, I only had one disk..... I didnt have two discs like my Dell computer has to install both Operating Systems disk and the Drivers and utilities disk...
I only have the Operating Systems disk for the Gateway.. not sure if I lost the other one or it just came with one...
Hope that helps..


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Response Number 10
Name: XpUser4Real
Date: September 25, 2009 at 16:34:47 Pacific
Reply:

Go to the gateway website and download the proper drivers for those items you listed
http://support.gateway.com/support/...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 11
Name: gabby812
Date: September 26, 2009 at 09:36:26 Pacific
Reply:

Can I download them from another computer? And if so, how?
on a cd or disc? And then put that cd or disc into the
computer that needs it?


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