I use the internet via Broadband supplied by Virgin Media. I have a Dlink router box which serves my PC plus my son's and both use the same modem. Over the last couple of months, my son and myself have had and are still having great trouble with Broadband speed and frequent occurrances where we are locked out or thrown off the internet once we are on. When we look at the router box log, it appears that we seem to be accessing the internet via the IP 192.168.2.1,domain(53). As well as this, we also hook up with a network, possibly of the internet phone type. This can be backed up by us having hidden files planted on both our PC's. These are in the following format: C:\PROGRAMMES\SYMBIAN\SHARED\ROUTERRUNTIME.exe C:\PROGRAMMES\SYMBIAN\SHARED\ROUTERRUNTIMECONFIG.exe + 9 .DLL (driver) files and C:\PROGRAMMES\INTUWAVE\SHARED\ROUTERRUNTIME.exe C:\PROGRAMMES\INTUWAVE\SHARED\ROUTERRUNTIMECONFIG.exe + 9 .DLL (driver) files Looking at the above case, is there anyway that we can by-pass IP 192.168.2.1,domain(53) and receive our broadband at its full potential. Ian

The address 192.168.2.1 is your gateway address. The gateway (router internal IP address) is what connects your end user devices (pc's, mobile phones) to the WAN (Wide Area Network - Internet) via the router. You need this address to achieve network connectivity. This number is hard-wired to the router and in any case I have seen, it cannot be reassigned. I would be looking at the security of the router if it has wireless capabilities. People just love free stuff and the internet is no exception. If you have multiple devices connecting to this router it would explain the terrible connection speed and boots. Look into MAC address filtering and encryption WPA / WEP. If everything is in check and there is still a sub-standard connection I would run various online speed checks.... comapare them to others.... then be vocal with my ISP. As an end note: your ISP will likely tell you to turn off the router for a few minutes (15 minutes would suffice) then turn it back on and check it's functionality.... this can at times repair the problem so I would do this before giving them a bell to avoid being given the run around.

It is my belief that 1. You are useing a wireless router and 2. are NOT useing a high enough security level. Additionally, there are lots of places where you can pick up infections. What AntiVirus are you useing? AntiSpyware? Do you have MS "Critical Updates" installed? MS "Office Updates"? If we can ABSOLUTELY confirm that you are not picking them up yourself, you may need to post this on the "Networking Forum" where someone can help you set up "encryption". _________________________ Embrace paranoia, they ARE out to get you!

Thanks for the replies. BTK1W1: Your comments are well noted. MAC address filtering and encryption sounds the best way forward in solving this problem. MARTIN CRANDALL: Your comments are well noted. Actually, I omitted to say in my message that we have a wired router, have NORTON INTERNET SECURITY 2008 fully installed and receive regular MS updates. Ian

Change the routers password,If you have one. Also if it is wired router then it is just poor dsl speed.. Also try just using the Modem without the router to see if that makes a difference..