|What control do you have over the machine? Are you able to access any system admin tools i.e. Regedit, TaskManager, cmd.exe?|
If not, download the sysinternals suite - you are after ProcMon, Process Explorer and Autoruns. When you have these downloaded, you *may* need to rename them to match "whitelisted" binaries (it's not actually a whitelist, but it's the easiest way to describe it), so explorer.exe, services.exe, firefox.exe, iexplore.exe, svchost.exe etc.
Let me know if you have issues with any of the above, as we may be able to find something via an alternate profile.