Infostealer virus

Original Message

Name: Serotonin
Date: May 11, 2007 at 11:19:58 Pacific
Subject: Infostealer virus
OS: Windows XP + SP1
CPU/Ram: AMD Sempron 3400+ 2.00Ghz

Comment:

My brother's PC has had some problems with a virus. It's still on SP1, without critical updates, lacked any spyware protection. Norton Antivirus 2005 picks up the virus with the error:
File: ou3viewer.dll
Virus: Infostealer
Access to file denied
When I try to click OK, it will produce exactly the same error. And so on. The PC is unable to connect to the internet any more.
It is unmanageably slow running on startup when QuickTime loads in the system tray, so I shut down that application. Any advice? Should I post a HijackThis log?

Report Offensive Message For Removal

Response Number 1

Name: live-n-learn
Date: May 11, 2007 at 21:30:57 Pacific
Subject: Infostealer virus

Reply: (edit)

If you go the Symantic website and search for this virus, it should provide instructions on how to remove the virus. Also since the infected computer can't get online, then you may want to print out the steps. This should make it easier for you to clean the computer :o)
Bless

Report Offensive Follow Up For Removal


INFOStealer Virus Problem Recurring infostealer infection Computer Hiccups - Help Needed Might be a keylogger still infostealer,, winotify dll can't de	Bamer Trojan Virus virus, computer shuts down randomly Trojan.Vundo Virus Unable Repair iexplore.exe virus?? virus on wininet.dll - can't solve