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Infected, virus can't be found.

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Name: Domelieu
Date: November 24, 2005 at 06:33:07 Pacific
OS: Windows XP Home Edition
CPU/Ram: Intel P4 768 RAM
Comment:

Hello,
I'm having huge problems with a virus,
I'm getting these notes all the time about the virus (in the lower left corner besides the clock). Also when I open Internet Explorer I'm send to http://www.updateyoursystem.com where i'm beeing told to download some antivirus software.
At the page it is said;
Your private info is collected by W32.Sinnaka.A@mm and more about my computer settings. I need help, I really do.
I made a screenshot of the information which was given at updateyoursystem.com .

I don't know how to upload it but some of you might still know what is wrong.

All help is aprreciated, thanks!

Yours, Domelieu



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Response Number 1
Name: jabuck
Date: November 24, 2005 at 07:33:55 Pacific
Reply:

First run this free online scan from Panda

When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to the desktop, then copy/paste into the text editor and post it with the Ewido log.

Then download ccleaner to clean out all your temp files. Make sure there is not anything in the recycle bin that you need as ccleaner will delete recycle bin items unless checked not to do so.Don't run this until after you run Ewido

Download Ewido Security Suite then set it up this way Ewido Setup Instructions reboot into Safe Mode and run Ewido

When the scan has completed, Ewido will create a report.txt file. Click the "Save Report" button on the bottom of the screen and save the log to your desktop in case you need it later.

Please reboot into normal mode and post the Panda and Ewido logs.


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