Computing.Net - infected .tmp files

Subject: infected .tmp files

Original Message

Name: harold316
Date: April 30, 2008 at 04:34:52 Pacific
Subject: infected .tmp files
OS: Windows 2000
CPU/Ram: AMD 1600/728MB
Model/Manufacturer: generic

Comment:

Hello. I need to know how to be sure my PC is clear of viruses. I have recently had attemps to hack into my bank account and infomation stolen to hack into my epassporte account. After this happened i scanned with norton and adaware and removed a couple things that adaware called "malware" but norton found nothing. Then it happened again and while scanning with adaware norton started finding all these infected .tmp files in my winnt/temp folder. The files were
pka1.tmp
pkdd.tmp
pk303.tmp
pk311.tmp
pk32a.tmp
norton called them hacktool spammer and infostealer. how can i be sure these are the only infected files and that there isn't some exe somewhere? Are there any better tools than norton to use to scan? I really need to fix this as i don't feel safe using this PC at all.

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Response Number 1

Name: harold316
Date: April 30, 2008 at 04:38:51 Pacific
Subject: infected .tmp files

Reply: (edit)

I'm sorry, I got some of those files wrong, they are
pk2a1.tmp
pk2dd.tmp
pk303.tmp
pk311.tmp
pk32a.tmp
I appreciate greatly any help you can give.

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Response Number 2

Name: brokencrow
Date: May 5, 2008 at 02:46:18 Pacific
Subject: infected .tmp files

Reply: (edit)

Try running Ccleaner. From both Safe Mode and Normal Mode.
Also, you might try booting into Safe Mode and manually deleting the files.
www.computerselfdefense.com

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