in task manager i have iefeatures running i read post but myhijackthis has its own different files to remove cloud some with the knowlege please help I ran spybot addaware panda online virus all witht no luck i ran hijackthis and seen some line that look like the others but some are missing i can post the file if there is someone that could help ? thanks

darcy, Post it and someone will take a look at it. Have a nice day. Trpm

Here is the log. I was searching around and found some string from other post but the log that i was showing had some different strings so i was hoping some one could take a look ie features . exe is in the task and i tried all the other fixes so far to date is spy bot addaware panda online scan etc I am using norton 2003 utilities and cant stop it. here is my log ps i see at the bottom there is a http://www2.incredimail i uninstalled that prog a long time back whats up with that one ? Logfile of HijackThis v1.97.7 Scan saved at 9:34:19 PM, on 13/01/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\SOUNDMAN.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe C:\WINDOWS\System32\iefeatures.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Documents and Settings\Darcy\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smartcomputing.com/default.asp?guid=D9061470833249799D5457975C32F515 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - Default URLSearchHook is missing O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - (no file) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe /P23 "EPSON Stylus C82 Series" /O6 "USB001" /M "Stylus C82" O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP CD-DVD\Umbrella\DVDBitSet.exe" /NOUI O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe" O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O15 - Trusted Zone: http://www.cdcovers.cc O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} - http://install.spywarelabs.com/DistID/2501031120/BundleOuter2501031120.EXE O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4018/ftp.coupons.com/v3123/cpbrkpie.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37961.0245138889 O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab

Darcy, First put HijackThis.exe in it's own folder, it makes backups of the things it removes in case there is a problem. ( Not in a Temp file.) Close all browser windows\windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix. R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - Default URLSearchHook is missing O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - (no file) O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe O16 - DPF: {41F31718-2B9D-4F76-85E2-DD11BBA99F8D} - http://install.spywarelabs.com/DistID/2501031120/BundleOuter2501031120.EXE O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab This is optional but recommended to be removed from startup using HijackThis. (Do not delete this file) O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe Show Hidden and System files by following the directions at this link. http://www.xtra.co.nz/help/0,,4155-1916458,00.html Now reboot (Not just log off and back on) and delete the following. C:\WINDOWS\System32\iefeatures.exe <<This file. If This file can not be deleted then reboot into SafeMode and try to delete again. Here is a link on how to get into Safemode. http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406 Now rescan with HJT and post a fresh log to make sure nothing was missed. You should read the post at this link on (How you got infected in the first place) http://forums.net-integration.net/index.php?showtopic=3051 Have a nice day. :) Trpm P.S. The O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab was probably left over from downloading Incredimail.

Trpm Thank you for your time and wisdom I very much appreciate your help. And i have saved the links you sugested and I am starting to change my settings now for the future Thanks again you where great this site is great and hijackthis is one of the best progs ive seen Here is my new log Logfile of HijackThis v1.97.7 Scan saved at 11:34:26 PM, on 13/01/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\SOUNDMAN.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe C:\WINDOWS\System32\ctfmon.exe C:\Documents and Settings\Darcy\Local Settings\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe C:\Program Files\Messenger\msmsgs.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smartcomputing.com/default.asp?guid=D9061470833249799D5457975C32F515 O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [EPSON Stylus C82 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe /P23 "EPSON Stylus C82 Series" /O6 "USB001" /M "Stylus C82" O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP CD-DVD\Umbrella\DVDBitSet.exe" /NOUI O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP CD-DVD\Umbrella\DVDTray.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe" O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O15 - Trusted Zone: http://www.cdcovers.cc O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.substance.com/save/makeover.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv 9VCM.CAB O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/Q uickTimeInstaller.exe O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4018/ftp.coupons.com/v3123/cpbrkpie.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37961.0245138889 O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Thanks how does it look ?

Darcy, Looks like your good to go. Have a nice day. :) Trpm