IE7 and Windows Explorer hangs and crashes

Gigabyte / P35-ds3l
May 14, 2009 at 11:16:31
Specs: Microsoft Windows XP Home Edition, 2.666 GHz / 2046 MB
IE7 is painfully slow for me the last few days, and sometimes locks up completely. I've fixed some problems with malwarebytes, and run both adaware and spybot s&d. In the process of trying to run trendmicro housecall, it seems to freeze. I also get a huge delay sometimes simply using Windows Explorer, and frequent IE7 and Windows Explorer hangs and crashes. What's my next move in fixing this?

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May 19, 2009 at 04:44:02
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May 19, 2009 at 09:42:05
Yes please.

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May 19, 2009 at 10:47:36
Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

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May 20, 2009 at 00:45:01
Here's the log:

Thanks for having a look, and your help!

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May 20, 2009 at 04:36:01
Run this script in AVZ. You computer will reboot:

SearchRootkit(true, true);

After reboot follow these steps:

Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please attach it to your next post.

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