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IE Security Problem. Please Help!

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Original Message
Name: ProfessorLogan
Date: June 23, 2003 at 22:21:46 Pacific
Subject: IE Security Problem. Please Help!
OS: XP Pro
CPU/Ram: Intel P4 512ram
Comment:

Hey. I'm running Xp Pro and have been for several months. Just recently I had for format my HD and start fresh. Went to the microsoft homepage, downloaded all the updates. Anyways, ever since restoring my system I've been having this problem with Internet Explorer 6.0

When I visit certain websites (or parts of websites)EX. no problem when visiting buy.com, but when clicking on the "help" link on the mainpage, I get the following message:

Information you exchange with this site cannot be viewed or changed by others. However, there is a problem with the sites security certificate.

The Security certificate is from a trusted certifying source

The Security certificate has expired or is not yet valid

The Security certificate has a valid name matching the name of the page you are trying to view

Then it asks if I'd like to proceed, giving me the options - yes - no - view certificate -

Right now both my security and privacy levels for IE are set to medium. If I drop them down lower I cannot view the site at all. I've also tried the following:
>Tools
>Internet Options
>Advanced
and unchecked EVERYTHING under security except either use SSL 2.0 or SSL 3.0 (Gotta keep one or else cant view the site at all)
I also tried unchecking both boxes under HTTP 1.1, and the damn thing still appears.

This thing is always popping up here and there, and its driving me crazy.
Please, I am about to go insane....PLEASE help


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Response Number 1
Name: Imp
Date: June 23, 2003 at 22:38:51 Pacific
Reply: (edit)

Hello Proflogan,
As you said yourself, it seems that you get this pop-up alert only when you press on help on certain web pages. Which allow me to ask you: why do you need help on web pages visited ?
I suggest you perform a repair option in your IE in order to scan your program against corrupted or damaged files you got maybe when visiting some web sites.
to perform a "repair", go when not connected to your control panel, find file " add & remove programs", open it, find line "internet explorer xx and his tools", open it: 3 options, one of them is "repair", click on it, program will scan itself and repair for damaged, missing or corrupted files. You will be asked to reboot at end of procedure. That should fix your problem.


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Response Number 2
Name: RandyL
Date: June 23, 2003 at 23:12:32 Pacific
Reply: (edit)

Go back to internet options.
Click on the Security Tab.
Click on the Internet icon.
Click on Custom Level.
Scroll down to the Miscellaneous section.
Look at:
Don't prompt for client certificate selections when no certificate or only one certificate exists

It sounds like this might be the reason.
But I would not enable this option.
Not sure about this being the reason but I would not uncheck EVERYTHING in the security section under the advanced tab.



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Response Number 3
Name: ProfessorLogan
Date: June 23, 2003 at 23:31:57 Pacific
Reply: (edit)

"to perform a "repair", go when not connected to your control panel, find file " add & remove programs", open it, find line "internet explorer xx and his tools", open it: 3 options, one of them is "repair", click on it, program will scan itself and repair for damaged, missing or corrupted files. You will be asked to reboot at end of procedure. That should fix your problem."

I dont understand what you mean Imp. Go when not connect to your control panel to find file? Add & Remove programs? Sorry, but I dont understand. Could you explain it again, worded differently perhaps?

I also tried running "sfc /scannow", then rebooted my system. Didnt fix anything. I also tried what you suggested RandyL, and changing that didnt help the problem either. (Also, the problem doesnt JUST happen on help pages, it happens on all types of pages. I just used that one as an example)

No luck so far guys, but please, keep trying, less I throw myself off a bridge


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Response Number 4
Name: ProfessorLogan
Date: June 24, 2003 at 00:26:10 Pacific
Reply: (edit)

I just edited the registry key, downloaded and reinstalled IE6, didnt fix anything.

I think I am going to cry......


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Response Number 5
Name: RandyL
Date: June 24, 2003 at 02:05:24 Pacific
Reply: (edit)

Sorry Prof but I'm at a loss with my limited knowledge.
Maybe a regular user here can help you more than me.
Trev-www-wawawdave-justin-frenchie-etc

If the steps you already took did not work then I suggest rechecking your work or repost so people smarter than me can see your new post

I'll check back.


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Response Number 6
Name: wawadave
Date: June 24, 2003 at 10:42:58 Pacific
Reply: (edit)

hello
i would post this in the xp forum as well as here. i dont use xp pro so i,m not of much help with this.its usalley for x active or perhapps a flash part of page that needs to be instald from this sight.look in xp help on allowing security certifcates.or not. i have seen this setting but cant rember where it is. if you set it to allow invalid or out dated certificates it might fix this. but allowing them all could be a security hole.


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Response Number 7
Name: EC
Date: June 24, 2003 at 16:42:54 Pacific
Reply: (edit)

That option to see about certs on sites visited is nice but it can pop up often, honestly,I'd just shut it off.
Some big name sites pop up with warnings, si I'd just skip it.
Just use a firewall and spyware and adware scanning and regulat trojan scanning,
ALL UPDATED OFTEn and if you're DSL or cable, get a router to handle inbounds and you'll be as OK as you can.


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Response Number 8
Name: ProfessorLogan
Date: June 25, 2003 at 13:57:37 Pacific
Reply: (edit)

Well guys, since I formatted my HD ten billion times in the last 6 months, I finally learned about the ASR utility in Xp Pro. So last time I reinstalled, I backed the system up right after I reloaded everything. I just used the ASR to revert my system to that state....and like magic, the problem is gone. (as well as the problem I stated in another recent post on xp forum about having to type my yahoo mail username/password twice to get it to go through). Anyways, this leads me to believe the problem was a result of some sort of corrupt NOT directly related to IE6 itself. If anyone else has any theories, I'd like to hear them.


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