After getting infected with USspyPC, I did several things that I thought had removed all the offending files. But now when I open my internet explorer, I only have one blank bar above the address bar instead of (1) the bar with the drop-down menus "File," "Edit," "View," etc., and (2) the bar that begins with the Back arrow. How can this be repaired? Reinstalling didn't help.

I see you mentioned IE Repair in the subject line. Have you tried running it? I'm a W98SE type and on that you get the option by going to Control Panel/Add-Remove and double clicking the entry "Microsoft IE & Tools". It might be different with W2k but I rather doubt it. Someone will confirm or advise. DerekW

DerekW, I don't see this under add/remove programs. In fact, although I uninstalled and reinstalled IE and got confirmation, it doesn't even show up now in the add/remove program list. (And IE usually works "normally" with the correct bars at the top when it is called by email messages from within my SBC Yahoo browser - just not when I click on the desktop icon or try to run the actual IE exe file.)

If you've re-installed IE that ought to be as good as repair anyway. Seems like either a file or registry entry is corrupted. I'd better leave you to await a dedicated W2k person. DerekW

.... one last thing before I move on. Did you run through the removal procedure here (including registry entries)? CLICK HERE DerekW

Thanks, Derek. I did find and delete some of these registry keys. I'll keep my fingers crossed... Hobson

No joy, Derek. Rebooted, the registry keys I deleted are still gone, but IE still has the same problem. The Symantec site mentioned occasional random additions to the registry, but I would think reinstalling IE would fix that.