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IE or any browser will not go online
Name: KjonsAngeL Date: August 11, 2009 at 12:58:20 Pacific OS: Windows Vista Product: Conpapresario / C700 Subcategory: Viruses
Comment:
My sisters laptop wouldn't go online with IE or Firefox anymore. However other stuff will go online like MSN Messenger. I ran a virus scan and she had Virus Trojan Zlob and MyWeb Search stuff on it. She is also showing a file not found error called Runtime error 53 file not found. Now I can't get on the internet through a browser on her laptop to try to fix this. Any suggestions?
Name: XpUser4Real Date: August 11, 2009 at 14:15:46 Pacific
Reply:
Yes, download these following programs to a thumbdrive or write them to a CD and then apply them to the laptop.Run these and remove all they find 1- Ccleaner Slim 2- malwarebytes 3- Avast Free, also google for the avast up-dates, allow it to do a bootscan on reboot and move all it finds to the chest. They can all be found on one page in my signature. Let us know how you make out, Thanks
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