need help for following problems: can't got some secure pages like hotmail login and some pages display nothing. also I did Adware and Spywarebod updating and scanning, nothing found. i got HijackThis log below: Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\Explorer.exe C:\Program Files\The Cleaner\tca.exe C:\Program Files\The Cleaner\tcm.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft Office\Office10\OUTLOOK.exe C:\Program Files\Microsoft Office\Office10\WINWORD.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe C:\My download\HijackThis.exe O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2499d0bf3d7361174b20/netzip/RdxIE601.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = noviant.com O17 - HKLM\Software\..\Telephony: DomainName = noviant.com O17 - HKLM\System\CCS\Services\Tcpip\..\{5FB88D04-126F-403A-A36F-DBB91A15379E}: NameServer = 216.211.192.2,216.211.192.6 O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = noviant.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = noviant.com

From your logs, disable the following as they are totally unnecessary and sucking resources: C:\Program Files\Common Files\Real\Update_OB\realsched.exe O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe If you haven't already done so, I also recommend you disable the FindFast indexer in Office, as that is completely obsolete and the worst hog of all. As to your immediate problem, did you check HOSTS, cookie permissions, firewall configuration and rules, IE6's Privacy and Security settings?

thanks safeTsurfa, I checked hosts file and I found list like these ( part of them below:) 127.0.0.1 100.6.87.194.dynamic.dol.ru 127.0.0.1 1000stars.ru 127.0.0.1 101.6.87.194.dynamic.dol.ru 127.0.0.1 102.6.87.194.dynamic.dol.ru 127.0.0.1 103.6.87.194.dynamic.dol.ru 127.0.0.1 104.6.87.194.dynamic.dol.ru 127.0.0.1 a192-232-16-66.deploy.akamaitechnologies.com 127.0.0.1 a192-232-16-67.deploy.akamaitechnologies.com 127.0.0.1 a192-232-16-68.deploy.akamaitechnologies.com 127.0.0.1 a192-232-16-69.deploy.akamaitechnologies.com 127.0.0.1 a192-232-16-70.deploy.akamaitechnologies.com 127.0.0.1 a2.g.akamai.net 127.0.0.1 a2.g.akamaitech.net are these wrong? also,how can I disable those files as your description. thanks.

Most of what I said to disable can be done using the settings in their program, others by modifying MSconfig using Run > MSCONFIG then use the startup tab to disable selected services and run at startups. As for the hosts file, all looks good. Although sometimes you will need akamaitechnologies enabled for such things as program updates (I believe MS use them for certain services) and downloads. To do this, simply place Hash+space (# ) in front of the 127.0.0.1 to comment out the required line so it is skipped by the browser check.