I think ive been hacked

December 10, 2012 at 18:10:04
Specs: Windows 7

I cant get into hotmail or my facebook account...keeps telling me someone eles is using my account and that it appears somene from Adelaide recently accessed my account i live in Perth w.a region.It keeps asking me for all my personal details to get back on hotmail...says it will then unblock my acccount

See More: I think ive been hacked

Report •


#1
December 10, 2012 at 23:43:30

For Hotmail

1. Go to: https://account.live.com/password/r...

2. Tick on "I think someone else is using my Windows Live ID".

3. Click "Reset your password".

4. Enter your Windows Live ID password.

5. Enter the characters you see in the picture.

6. Click "Next".

7. Tick on "Customer support".

8. When Customer support appears, click on it

9. Enter the Windows Live ID that you are trying to recover.

10. Enter your contact email.

11. Click "Continue".

12. Validate your identity by providing as much information as you can in the Windows Live account recovery page.

13. Follow the on-screen instructions thereafter.


For Facebook

1. Go to: https://www.facebook.com/hacked

This ones a little tricky, you will need to contact them and let them know what's happened. They will then ask you for your phone number that you were asked to supply, for just such an occasion.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


Report •

#2
December 10, 2012 at 23:45:47

I would also run Malwarebytes from this link:
http://www.malwarebytes.org/product...
Update and run a quick scan, include the log in your next reply.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


Report •

Related Solutions


Ask Question